Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Coles

Corona,CA

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.

Overview

4
4
years of professional experience

Work History

Cook, Waitress, Bartender

Rock Lobster Bar And Restuarant
Meadas Plaza, Cruz Bay, St. John
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Improved and applied social media marketing strategies to increase patronage.

Bartender/Cook

Boom Boom Room
Cruz Bay, St. John
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cooked food at the bar.

Caterer/Owner/Operator

Services & Such
Corona, CA
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Catered several events, office parties, holiday parties with myself and small staff.

Restaurant Owner

Alexanders Spa & Salon
Anaheim Hills, CA
  • Managed payroll, daily deposits and cost controls.
  • Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Ran successful cafe inside of hair salon.
  • Cooked, made specialty coffee drinks.

Realtor

RE/MAX Partners
Corona, California
  • Assisted sellers and buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Wrote contracts to outline sales and purchases of properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
  • Independent Contractor with RE/MAX for 17 years full time.

Cook, Waitress, Bartender

JJ's Texas Coast Cafe
Cruz Bay, St. John
05.1992 - 06.1994
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Cooked in the kitchen, prepared food and daily specials.
  • Served customers, worked front of the house.
  • Bartender, kept customers happy at the bar and filled waitresses drink orders.

Hostess

Woody's Warf
Newport Beach, California
01.1990 - 04.1992
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.

Education

High School Diploma -

Foothill High School
Tustin Ca

Skills

  • Specials Promotion and Upselling
  • Food and Beverage Service
  • Conflict and Complaint Resolution
  • Special Requests and Substitutions
  • Team Player
  • Transactions and Cash Handling
  • Customer Service and Rapport
  • Warm and Friendly

Timeline

Cook, Waitress, Bartender

JJ's Texas Coast Cafe
05.1992 - 06.1994

Hostess

Woody's Warf
01.1990 - 04.1992

Cook, Waitress, Bartender

Rock Lobster Bar And Restuarant

Bartender/Cook

Boom Boom Room

Caterer/Owner/Operator

Services & Such

Restaurant Owner

Alexanders Spa & Salon

Realtor

RE/MAX Partners

High School Diploma -

Foothill High School

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Melissa Coles