Melissa Coles
UMPC Community Family Practice
1211 Soles Street,PA
16
years of professional experience
Detail-oriented Medical Assistant with 15+ years of experience in urgent care and family practice settings. Skilled in patient intake, medical terminology, EHR charting, and customer service. Proven ability to streamline patient flow, support providers, and maintain compliant, organized clinical operations.
Work History
Medical Assistan
2 Years 9 Months- Coordinated patient intake, vital signs, and medical history documentation for family practice visits.
- Assisted with routine procedures, specimen collection, and in-office diagnostic testing.
- Prepared exam rooms, sterilized instruments, and maintained clinical supplies for daily patient flow.
- Recorded provider notes and updated electronic health records with accurate patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
2 Years 11 Months- Measured vital signs and documented accurate assessments in electronic health records.
- Assisted providers with minor procedures, ensuring efficient workflow and patient comfort.
- Prepared exam rooms, sterilized instruments, and maintained compliant clinical supplies.
- Supported patient intake, verifying demographics, symptoms, and visit readiness for urgent care appointments.
Medical Assistant
10 Years 3 Months- Administered delegated clinical tasks while following safety, privacy, and infection-control protocols.
- Trained new medical assistants on charting standards, room turnover, and patient flow procedures.
- Streamlined front-to-back office coordination by resolving scheduling gaps and supporting seamless visit progression.
- Coordinated specimen collection, labeling, and routing for timely laboratory processing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate's Degree - Medical Assistant
High School Diploma
Skills
Vital sign monitoring
Direct patient care
Medical terminology knowledge
HIPAA compliance
Patient scheduling
Customer service
CPR
Empathetic
Trustworthy companion
Timeline
Medical Assistan
UMPC Community Family Practice
02.2024 - CurrentRead More
Medical Assistant
Steel Valley Express Care
03.2021 - 02.2024Read More
Medical Assistant
Alliance Cardiology
09.2010 - 12.2020Read More
Median School of Allied Health Careers
Associate's Degree from Medical Assistant
Read More
Steel Valley High School
High School Diploma
Read More