Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Contreras

Claremore,OK

Summary

Compassionate and dedicated CNA with extensive experience at Community Home Health, skilled in vital signs monitoring and clinical documentation. Proven ability to enhance patient independence and satisfaction through attentive care and effective communication. Adaptable and detail-oriented, committed to maintaining confidentiality and delivering high-quality support in dynamic environments.

Professional with practical experience and readiness for healthcare role. Strong foundation in venipuncture, specimen handling, and patient interaction. Known for seamless team collaboration and adaptability in dynamic environments. Consistent focus on achieving accurate and timely results, ensuring high standards of care and reliability. Skilled in maintaining patient comfort and adhering to safety protocols.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA

Community Home Health
01.2023 - Current
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

CNA

Courtyards of Claremore Assisted Living
07.2020 - 12.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.

Hostess, Waitress

Mainstreet Tavern
11.2017 - 06.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Education

No Degree - Phlebotomy

Northeast Technology Center
Pryor, OK
12-2023

No Degree - CNA

Northeast Technology Center
Claremore, OK
05-2020

High School Diploma -

Will Rogers High School
Claremore, OK
05-2020

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Attention to detail
  • HIPAA compliance
  • Maintaining confidentiality
  • Complex Problem-solving
  • Clinical documentation
  • Problem-solving
  • Wound care
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Physical stamina
  • Infection control practices
  • Collecting vital signs
  • Electronic charting
  • Medical terminology
  • Specimen collection
  • Valid [state] driver's license
  • Data entry
  • Professional telephone demeanor
  • Microsoft outlook
  • Reading comprehension

Certification

  • CNA - Certified Nurse Assistant
  • CPT Certified Phlebotomy Technician
  • CPR

Timeline

CNA

Community Home Health
01.2023 - Current

CNA

Courtyards of Claremore Assisted Living
07.2020 - 12.2022

Hostess, Waitress

Mainstreet Tavern
11.2017 - 06.2020

No Degree - Phlebotomy

Northeast Technology Center

No Degree - CNA

Northeast Technology Center

High School Diploma -

Will Rogers High School

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