Overview
Work History
Education
Skills
Timeline

Melissa Cork

A.P Whaley
Mount Horeb,WI
11
years of professional experience

Work History

Customer Service Representative

5 Years 2 Months
A.P Whaley | 08.2021 - Current

Managed customer contact support between company and customers to keep communication clear. Prepared estimates, processed orders for fulfillment, and supported order flow through shipping. Verified order accuracy by weighing each item on tiered scale before shipment. Reviewed post-shipment invoices, checked pricing and calculations for items ordered in different measurement formats, and tracked backorders, expected stock dates, and customer updates on pricing and quantities.

Preschool Teacher

5 Years 10 Months
Hometown Preschool | 09.2015 - 07.2021

Directed daily classroom routines while keeping work area clean and organized. Adjusted support to meet individual needs for each child. Balanced multiple priorities during high-stress situations. Tracked food requirements carefully. Developed age-appropriate lesson plans. Maintained safe environment for children inside classroom and outside classroom. Kept parents informed throughout day.

Education

Bachelor of Science - Horticulture Emphasis in Business Marketing

University of Wisconsin - Platteville | Platteville, WI | 12-2017

High School Diploma

Mount Horeb High School | Mount Horeb, WI | 06-2013

Skills

Multitasking & Task Prioritization
Customer Service
High-Stress Environment Management
Strong Focus & Attention to Detail
Adaptable to Interruptions
Typing Speed: 42 WPM

Timeline

Customer Service Representative

A.P Whaley
08.2021 - CurrentRead More

Preschool Teacher

Hometown Preschool
09.2015 - 07.2021Read More

University of Wisconsin - Platteville

Bachelor of Science from Horticulture Emphasis in Business Marketing
Read More

Mount Horeb High School

High School Diploma
Read More
Melissa Cork