Melissa Corsbie
Modesto,CA
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Receptionist/Administrative
Macedonia Designs & Co.
Modesto
10.2023 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Schedule appointments
- Make bids
- Payroll
Scanner
Innmar Intelligent
Modesto, CA
08.2023 - 10.2023
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Scanner operator
- Multiple stores
RMP
Goodwill
Modesto
01.2023 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Donations
- Cashier
- Cash management
- Safety team captain
Inventory Specialist
Burlington
Modesto
02.2020 - 08.2020
- Unload truck
- Merchandising
- Inventory
- Stocking shelves
- All departments
- Cashier
Education
Certificate Of Technical Studies - Office Administration
Modesto Junior College
Modesto, CASkills
- Packaging
- Freight exOrganization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Data inputting
- Office administration
- Administrative support
- Schedule management
- Document management
- Staff management
- Database administration
- Customer service
- Attention to detail
- Freight experience
Timeline
Receptionist/Administrative
Macedonia Designs & Co.
10.2023 - 03.2025
Scanner
Innmar Intelligent
08.2023 - 10.2023
RMP
Goodwill
01.2023 - 03.2023
Inventory Specialist
Burlington
02.2020 - 08.2020
Certificate Of Technical Studies - Office Administration
Modesto Junior College