Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Craig

Quinlan,TX

Summary

Dynamic Team Leader at Whataburger with a proven track record in people management and conflict resolution. Enhanced customer satisfaction ratings by ensuring high service quality standards. Skilled in workflow management and team motivation, fostering a collaborative environment that empowers individuals to excel. Committed to maintaining an inclusive culture and driving team success.

Overview

9
9
years of professional experience

Work History

Team Leader

Whatabuger
01.2017 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

High School Diploma -

Commerce High
3800 Sregit Drive, Commerce TX,75428
05-2008

Skills

  • Teamwork and collaboration
  • People management
  • Work Planning and Prioritization
  • Overseeing daily activities
  • Cash handling
  • Workflow management
  • Problem-solving
  • Attention to detail
  • Team motivation

Timeline

Team Leader

Whatabuger
01.2017 - Current

High School Diploma -

Commerce High

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