MELISSA CRAIG
Denver,CO
Summary
I would make a great asset to your company, and look forward to becoming a part of the team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Emergency Dispatch Operator/Customer Service Group
Johnson Controls
01.2021 - 01.2022
CNA
Integrated Health Care
01.2021 - 01.2021
CNA/Medication Aid, Memory Care
ThriveCare Assisted Living
01.2020 - 01.2021
Fulfillment Associate
Amazon Fulfillment Center-Logistics
01.2019 - 01.2020
Clerical, Data Entry for a Professional Coder/Bill
Mary Bort
01.2008 - 01.2010
Personal Care Provider (CNA)
Reliable Home Health
01.2007 - 01.2007
- Bathing
- Shopping
- Cleaning residence
- Medication reminders
- Dressing, ADL’s
Residential Assistant
Libby Bortz Assisted Living Center
01.2006 - 01.2007
- Documentation verification
- Medical record recorder
- Bathing
- Medication administrator
- Laundry
- ADL’s
CNA/CSS
Good Shepherd Communities
01.2004 - 01.2005
- I worked with the mentally and physically challenged adults
- Documentation verification
- Medical record recorder
- Medication Administrator (QMAP)
- Bathing
Education
Certified Nursing Assistant - CNA
MGA Academy
Denver, CO01.2021
Certified Medical Administration Associate - CMAA
NHA Allied Health Certifications
Denver, CO01.2020
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Board & Commissions Leadership Workshop
Denver, CO01.2016
Bachelors of Science - Psychology
Argosy University-Phoenix (online)
Denver, CO01.2013
Associate of Science -
Arapahoe Community College
Littleton, CO01.2004
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Highlands Ranch High School
Highlands Ranch, CO01.1998
Skills
- Multi-task orientated
- Passionate for helping others
- Great customer skills
- Very cheery disposition
- Fast learner
- Calm under pressure
- Medical experience
- Nationally certified
- Over 120 hour’s internship in phlebotomy experience
- Years of experience performing CNA duties
- Volunteered at the 9News Health Fair- 2005, 2006, 2007, 2009
- Certified to pass medications
- Over 20 years being a mom of 4 and everything that entails
- Memory retention
- Patience and tolerance
- Telephone reception
- Crisis intervention
- Data monitoring
- Stress management
- Emergency situation support
- Alarm monitoring
- Authority dispatch
- Activity documentation
- Emergency medical dispatching
- Problem-solving
- Works Well Under Pressure
- Verbal and written communication
- Data entry
Certification
- Phlebotomy
- Quest Diagnostics
- CNA
- EMT-B
- NREMT (nationally registered)
- I have completed all prerequisites for nursing school.
Timeline
Emergency Dispatch Operator/Customer Service Group
Johnson Controls
01.2021 - 01.2022
CNA
Integrated Health Care
01.2021 - 01.2021
CNA/Medication Aid, Memory Care
ThriveCare Assisted Living
01.2020 - 01.2021
Fulfillment Associate
Amazon Fulfillment Center-Logistics
01.2019 - 01.2020
Clerical, Data Entry for a Professional Coder/Bill
Mary Bort
01.2008 - 01.2010
Personal Care Provider (CNA)
Reliable Home Health
01.2007 - 01.2007
Residential Assistant
Libby Bortz Assisted Living Center
01.2006 - 01.2007
CNA/CSS
Good Shepherd Communities
01.2004 - 01.2005
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Board & Commissions Leadership Workshop
Bachelors of Science - Psychology
Argosy University-Phoenix (online)
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Highlands Ranch High School
Certified Nursing Assistant - CNA
MGA Academy
Certified Medical Administration Associate - CMAA
NHA Allied Health Certifications
Associate of Science -
Arapahoe Community College