Melissa Cripe
Logansport,IN
Summary
Experienced Practice Manager successful at handling payroll administration and patient relations for 3+ years in a dental practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Strong organizational skills and hardworking.
Overview
26
26
years of professional experience
Work History
Practice Manager of Operations/EDDA
Heartland Dental Care
09.2008 - Current
- Responsibilities include but not limited to: Managing a general practice and orthodontic traveling team; Serve as a business partner for the Doctors, collaborating and developing quarterly and annual financial goals; Demonstrates open communication, leadership, coaching, and conflict resolution skills; Staff payroll; hiring, terminating, and onboarding new team members; Experience with patient scheduling; Knowledgeable in OSHA and HIPPA guidelines; Experience with Microsoft Outlook, Word and Excel; Completes performance reviews; handle accounts and prepares for collections; Ordering; lab work; Understanding the different Insurance Companies; CPR Certified; Indiana Radiograph License; Dentrix software
Study Hall Supervisor
Logansport Community School Corp
01.2006 - 01.2007
- Responsibilities include but not limited to: Supervising students and ensuring their completion of work was completed.
Registrar/ Scheduling/ Healthy Companies
Logansport Memorial Hospital
01.2000 - 01.2006
- Responsibilities include but not limited to: Evaluated: Vitals; Audiograms; Drug Screenings; Scheduled patients for lab tests and surgical procedures; Demonstrated team working skills; EMT and CPR Certified; Proficient in mirco-soft office
Certified Nursing Assistant
Chase Nursing Home
01.2000 - 04.2000
- Responsibilities include but not limited to: Evaluated Vitals; CPR certified; Assisting patients with daily routines
Secretary
Norris Insurance Agency
12.1997 - 05.1999
- Responsibilities include but not limited to: General office management responsibilities; Collection of premiums; Developing insurance quotes
Education
Dental Assisting Certificate -
Ivy Tech Community College
12.2008
Certification Completed -
Midwest Hearing Course
02.2006
EMT Certification -
Greater Lafayette Health Services
12.2004
General Studies Classes -
Indiana University of Kokomo
12.2004
High School Diploma -
Maconaquah High School
12.1999
Skills
- Operational Efficiency
- Staff Development
- Business Analysis
- Effective Communication
- Time Management
- Problem Solving
- Team Leadership
- Decision Making
- Organizational Skills
- Employee Performance
hobbies and interests
Sports, reading, spending quality family time.
references
Available upon request
Timeline
Practice Manager of Operations/EDDA
Heartland Dental Care
09.2008 - Current
Study Hall Supervisor
Logansport Community School Corp
01.2006 - 01.2007
Registrar/ Scheduling/ Healthy Companies
Logansport Memorial Hospital
01.2000 - 01.2006
Certified Nursing Assistant
Chase Nursing Home
01.2000 - 04.2000
Secretary
Norris Insurance Agency
12.1997 - 05.1999
Dental Assisting Certificate -
Ivy Tech Community College
Certification Completed -
Midwest Hearing Course
EMT Certification -
Greater Lafayette Health Services
General Studies Classes -
Indiana University of Kokomo
High School Diploma -
Maconaquah High School