Melissa Czirr
Sparta,WI
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. I bring a strong background in technology-related roles. Proficient in technical support, problem-solving and optimizing performance. Committed to continuous learning and staying current with industry trends to contribute to organizational success. I am very eager to learn the insurance agency and becoming a successful part of your team.
Overview
12
12
years of professional experience
Work History
Internet Programmer
Lumen Technologies
Monroe, LA
02.2023 - Current
- Coded, tested and debugged programs in accordance with established standards.
- Modified existing database structures to improve system performance.
- Documented software development phases and monitored systems.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Resolved customer service issues promptly and courteously.
Waitress
Sparta Family Restaurant
Sparta, WI
06.2012 - 02.2023
- Took orders for food and drinks and delivered them to guests.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Some College (No Degree) - Business
Southern New Hampshire University
Hooksett, NHSkills
- Customer follow-up
- Customer Service
- Client Relations
- Attention to Detail
- Relationship Building
- Email and Phone Etiquette
- Goal Setting
- Exceptional customer service
- Cheerful and energetic
- Organized and meticulous
- Typing Skills
Timeline
Internet Programmer
Lumen Technologies
02.2023 - Current
Waitress
Sparta Family Restaurant
06.2012 - 02.2023
Some College (No Degree) - Business
Southern New Hampshire University