Melissa D'Angelo
South Lyon,MI
Summary
Dynamic Compliance Auditor with a proven track record at Yardi RightSource, adept in ensuring program compliance for multiple housing programs. Skilled in operations management and team leadership, facilitating training for employees and clients. Demonstrates exceptional detail orientation and adaptability, with a HCCP certification and expertise in Fair Housing and Section 504. Experience working with special needs population and a desire to do so.
Overview
10
10
years of professional experience
Work History
Compliance Auditor
Yardi
07.2020 - Current
- Maintain up-to-date knowledge of regulatory changes affecting the industry and state guidelines, proactively adapting audit strategies as needed for 8 states.
- Provide clear, supportive, and positive customer service for clients.
- Review and approve compliance files to ensure program compliance for HUD, LIHTC, HOME, BOND, Section 202, PRAC, Section 8, and RD programs.
- Develop and facilitate trainings for new employees and clients.
- Consistently achieve Yardi RightSource standards of reviewing a minimum of 30 files per day.
Compliance Program Administrator
Gene B. Glick Company
11.2018 - 01.2020
- Perform compliance 504/Reasonable Accommodations/Modifications request reviews with 504 committee members.
- Conducted corporate training for site staff on PBV and company standards in collaboration with the Training
Department and Property Management. - Update and communicate with sites when new income limits and utility allowances are released.
- Create max rent calculations for Asset Management on sites that are prospected to acquire.
Occupancy Specialist, Waitlist Specialist
City of Ann Arbor
05.2014 - 09.2017
- Coordinated and conducted individual and group briefings to explain HUD policy and program procedures
to recipients of the HCV program, ensuring a clear
understanding of the rules and requirements set forth for households to find and maintain stable housing. - Assisted HCV Manager with SEMAP reporting and corrections in a timely manner.
- Coordinated with moving companies, management, case workers and residents on physical moves to ensure
a seamless transition while maintaining compliance with RAD regulations. - Housed homeless veterans while working closely with VASH, expediting their move in process.
- Processed move in, annual, and interim recertification's in a timely manner.
Education
Bachelor of Arts - Management
Eastern Michigan University
Ypsilanti, MI06.2002
Skills
- Knowledge of SEMAP
- HCCP certified
- Knowledge of HCV, PBV, LIHTC, VASH, PBV, PBRA, HUD, and CoC programs
- Resourceful
- Managed teams of 5-10 co-workers
- Experienced working with special needs population
- Adaptable
- Fair Housing and Section 504
- Detail Orientated
- Business Acumen
- Operations Management
- AAHC Cheer Team
Timeline
Compliance Auditor
Yardi
07.2020 - Current
Compliance Program Administrator
Gene B. Glick Company
11.2018 - 01.2020
Occupancy Specialist, Waitlist Specialist
City of Ann Arbor
05.2014 - 09.2017
Bachelor of Arts - Management
Eastern Michigan University
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