Melissa Davis
Waxahachie,United States
Summary
Compassionate Certified Nursing Assistant Lead that is diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Lead Patient Care Technician
Medical City Dallas Hospital
Dallas, TX
2006.02 - Current
- Train/precept of new hire patient care techs on different floors while complying with with all hospital policies/procedures and observes the State Board of Nursing rules for licensed personnel.
- Train PCT on how to enter work schedule in Facility Scheduler
- Check off PCT when skills check off is due to ensure that they have MET the required skills for their role for the department.
- Train new hire PCT on Meditech software used to chart patient daily activities.
- Ensure new processes, equipment, and other changes are communicated and/or taught to other PCT's.
- Work in ER Triage when floated to that department to ensure good customer service and patient flow to maintain good wait times.
- Obtain patient vital signs and reported results to registered nurse (RN) or physician to identify changes from prior measurements.
- Document patient intake and dietary requirements and aided with feeding and monitoring.
- Promote patient satisfaction by assisting with bathing, dressing and exercising.
- Restock units frequently with necessary medical supplies.
- Transport patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Assist with patient admissions, discharges and transfers.
- Collect biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Record patient conditions and vital signs before and after medical operations.
- Prepare patient chart for admission and compiled appropriate paperwork.
- Perform a variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Respond to call light to assist patients with needs.
Hairstylist
Hair Image
Waxahachie, TX
1994.11 - Current
- Sanitized workstations and salon equipment to reduce risk of infection.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Scheduled client appointments.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Developed new styles and techniques.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Recommended hair styles to compliment clients' facial features and coloring.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Bleached, dyed or tinted hair using applicator or brush.
- Used curlers, rollers and curling irons to press and curl hair.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Applied water or setting, straightening or waving solutions to hair.
- Combed, brushed and sprayed hair or wigs to set style.
Education
High School Diploma -
South Garland High School
Garland, TX05.1992
Cosmetology License - hair, skin and nails
South Garland Cosmetology Department
Garland, TX05.1992
Skills
- Acute and Rehabilitative Care
- Indirect Patient Care
- Customer Service
- Time Management
- Post-Surgical Care
- Infection Control Standards
- Medical Terminology
- Hospice and Palliative Care
- Patient Services
- Patient Care Technician (PCT)
Languages
English
Professional
Certification
Certified Nursing Assistant License
Cosmetology license
BLS Certification
Timeline
Lead Patient Care Technician
Medical City Dallas Hospital
2006.02 - Current
Hairstylist
Hair Image
1994.11 - Current
High School Diploma -
South Garland High School
Cosmetology License - hair, skin and nails
South Garland Cosmetology Department