Melissa Davis
Dryfork,WV
Summary
Dynamic manager with a proven track record at Bruceton Farm Services, excelling in team leadership and customer service. Enhanced employee productivity through effective decision-making and time management, while consistently resolving customer disputes to elevate satisfaction. Recognized for creating a professional environment that fosters engagement and efficiency.
Overview
24
24
years of professional experience
Work History
Manager
Bruceton Farm Services
09.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor
Canaan Valley Resort
12.2000 - 09.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Harman High School
Harman, WV 05-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Bruceton Farm Services
09.2018 - Current
Supervisor
Canaan Valley Resort
12.2000 - 09.2018
High School Diploma -
Harman High School
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