Summary
Overview
Work History
Education
Skills
former Miss Teen Maryland International 2021 and current Miss Teen DC international 2022
Timeline
Generic

Melissa Deedy

Brookeville,Maryland

Summary

Outgoing and friendly worker with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

2
2
years of professional experience

Work History

Starbucks,Barista

Starbucks
Germantown, MD
12.2019 - 02.2022
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Controlled line and crowd with quick, efficient service.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Educated coworkers and customers about new products.

Education

Sherwood High School
Sandy Spring, MD

Skills

  • Relationship Building
  • Cash Handling
  • Food Serving and Preparation
  • Product Advertising
  • Cleaning and Sanitizing
  • Equipment and Store Cleaning
  • Stocking Supplies and Retail Products
  • Coffee and Tea Preparation
  • Customer Service
  • Workstation Maintenance
  • Safe Food Handling Practices
  • Point of Sale Knowledge
  • Time Management
  • Conflict Resolution

former Miss Teen Maryland International 2021 and current Miss Teen DC international 2022

Miss Teen International

its A FAMILY AFFAIR... The Miss Teen International Competition® has been developed to promote today's teens, ages 13 to 18, and their accomplishments. Around the world women are finding this system to be the opportunity to work with others to become positive role models. Being the premiere pageant for young women has given Miss Teen International® a chance to open doors for all teenage women around the world. The Miss Teen International Competition® 2022 will be held July 28th and July 30th in Kingsport, Tennessee. The exciting events and activities leading up to the Pageant begin on July 25th. The event will give each contestant the opportunity to learn about customs and family life in other countries along with the chance to share her beliefs and make plenty of new friends during the entire week of activities leading up to two exciting nights of competition. Prizes and scholarships are be awarded to the winning contestant.


for me my mission is my platform "We The People". During the beginning of the 2021-2022 school year One of my teachers asked the class to write a short essay on why we stand or why we don’t stand for the plague/ national anthem. When I heard this assignment I thought it was a no brainer on why I stand and why others stand too! Turns out I was very wrong; in fact, I was 1 of only 3 out of a class of 35 students who chose to write about why we stand. To me this came as a shock and it was almost disheartening to see because for me standing for the Flag is a sign of respect for all those who served or are serving our country and those who have died for our freedoms. It means so much more to me coming from a huge military family and being a Navy brat. Also knowing so many first responders, nurse, doctors, police officers, fire fighters, EMTs, etc. that put their life on the line for our life and our family’s lives makes this a normal sign of respect. When it came time to hear my classmates speak on why they don’t stand I was kind of worried on what they were going to say. There was one common factor that every person who spoke had in common. They misunderstood the role of the military and the role of first responders across-the-board. Most of them if not all of them felt as if they weren’t actually there to protect and serve us. Some of them were even uneducated on what they do for us. So this is where “We The People” comes in.

“We The People” was started as a movement to bring people of all backgrounds and communities together to serve those who serve us. With education and understanding I believe that we can come together as a community and build back the bonds that were broken over these last couple of years. My goal is to show our United States Military, Police Force, Fire Force, EMS, first responders, Nurses, Doctors, Veterans, and their families that while they see unspeakable things every day, seeing the worst in society, and are constantly dodging bullets, running into fires or risking their health and safety for us, that we in return support them and have always got there 6!

Timeline

Starbucks,Barista

Starbucks
12.2019 - 02.2022

Sherwood High School
Melissa Deedy