Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISSA DESTER

Levittown,NY

Summary

Detail-oriented and dedicated professional committed to delivering exceptional customer satisfaction and achieving ambitious business objectives. Strong work ethic and sense of responsibility. Keen eye for detail and strive for excellence in all aspects of work. Ensure personalized care and provide highest level of service to every customer.

Overview

7
7
years of professional experience

Work History

Crew Member

Trader Joe’s
Merrick, NY
04.2024 - Current
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Managed inventory for assigned section and providing expert product knowledge.

Sales Floor Leader

LUSH
Huntington Station, NY, USA
10.2017 - 03.2024
  • Demonstrate how to clean and care for skin properly and recommend skin-care and body-care regimens
  • Provide skin-care consultations for guests, using qualifying questions and open body language
  • Detailed product knowledge including all applications, ingredients and effects
  • Tailor each guest's sale based on their individual needs
  • Structuring the sales floor to make the ultimate guest experience and to achieve sales goals
  • Constantly coaching and developing team to meet and exceed both daily and monthly sales goals based off of previous year's sales

Education

License - Esthetics

New York Institute of Beauty
Islandia, NY
11.2017

License - NYS Cosmetology

Wilson Technological Center
Northport, NY
10.2015

High School Diploma -

Walt Whitman High School
Huntington Station, NY
06.2013

Skills

  • Customer and Personal Service
  • Time Management
  • Judgment and Decision Making
  • Speaking
  • Active Listening
  • Public Safety and Security

Timeline

Crew Member

Trader Joe’s
04.2024 - Current

Sales Floor Leader

LUSH
10.2017 - 03.2024

License - Esthetics

New York Institute of Beauty

License - NYS Cosmetology

Wilson Technological Center

High School Diploma -

Walt Whitman High School
MELISSA DESTER