Melissa De Ugarte
Dumfries ,VA
Summary
Dependable professional with a strong work ethic and proactive approach. Skilled in managing multiple priorities while ensuring accuracy in fast paced environments. Committed to delivering high quality results consistently.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Davis, Agnor, Rapaport & Skalny, LLC
12.2022 - 05.2025
- Managed high-volume caseload with strict adherence to court deadlines and filing requirements.
- Drafted, proofread, and filed pleadings, motions and legal documents in state court.
- Coordinated service of legal documents for prompt and accurate delivery.
- Provided timely case updates to clients, contributing to overall satisfaction.
- Translated legal documents and client communications between English and Spanish.
- Handled departmental expenses and invoice submissions.
Front Desk Coordinator
The Law Offices of Karp, Wigodsky, Norwind, Kudel & Gold, P.A.
06.2018 - 12.2022
- Greeted and assisted clients, establishing a professional and welcoming first impression.
- Routed high call volume to appropriate staff and attorneys.
- Performed phone intakes, documenting client information and case facts for legal review.
- Assisted staff and attorneys with case management and data entry tasks.
- Scheduled meetings, interviews, and appointments efficiently.
- Performed clerical duties, including copying, faxing, emailing, and sorting mail.
- Maintained inventory of office supplies to support daily operations.
Manager
Chick Fil-A
09.2017 - 06.2018
- Oversaw staff operations, including hiring and scheduling.
- Trained team members in food preparation, cash handling, and sanitation procedures to ensure efficient operations.
- Optimized profits by controlling food, beverage and labor costs daily.
- Delivered a high-quality guest experience through attentive customer service.
- Resolved problems or concerns to achieve satisfaction for all parties involved.
- Monitored food stock and supplies to reorder on time.
- Used large-volume cooking equipment to prepare food while ensuring safety.
Education
Associate of Science -
Montgomery College
High School Diploma -
Winston Churchill High School
Skills
- Software: Proficient in Microsoft Office, QuickBooks, Tussman, Adobe, FoxIt, Practice Master, Simplifile, ReadyCollect, and MDEC
- Other: Bilingual (English and Spanish)
Timeline
Legal Assistant
Davis, Agnor, Rapaport & Skalny, LLC
12.2022 - 05.2025
Front Desk Coordinator
The Law Offices of Karp, Wigodsky, Norwind, Kudel & Gold, P.A.
06.2018 - 12.2022
Manager
Chick Fil-A
09.2017 - 06.2018
Associate of Science -
Montgomery College
High School Diploma -
Winston Churchill High School