Melissa Diaz
Sleepy Hollow,NY
Summary
Self-motivated individual who demonstrates a strong work ethic. Strong personal management skills with the ability to learn quickly. Bilingual in English and Spanish with exceptional communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Urgent Care
03.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Pharmacy Technician
OnPoint Pharmacy
01.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Scribe
Scribe America
05.2022 - 01.2023
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
Babysitter
Caregiver
05.2019 - 04.2022
- Communicated positively with children and guardians.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Bachelor of Science - Biology
Dobbs Ferry
Mercy College 05.2023
High School Diploma -
Sleepy Hollow High School
06.2019
Skills
- Communication
- Bilingual
- Teamwork
- Active Listening
- Customer Service
- Problem Solving
- Time Management
- Organization and Prioritization
- Medical terminology knowledge
Conference Presentations
My responsibilities in these research initiatives included data analysis, research gathering, and comparison to prior study. Working together, maintaining professionalism, communicating my results to my colleagues, and having to give presentations at conferences.
Timeline
Medical Assistant
Urgent Care
03.2024 - Current
Pharmacy Technician
OnPoint Pharmacy
01.2023 - Current
Scribe
Scribe America
05.2022 - 01.2023
Babysitter
Caregiver
05.2019 - 04.2022
Bachelor of Science - Biology
Dobbs Ferry
High School Diploma -
Sleepy Hollow High School