Melissa Dinsmore
Greensburg,PA
Summary
Proven Juvenile Probation Officer II at Westmoreland County, adept in case planning and verbal communication, significantly reduced recidivism rates through strategic interventions. Excelled in teamwork and collaboration, ensuring enhanced community safety and support for juveniles. Expert in courtroom testimony and leveraging community resources, demonstrating a results-driven approach to juvenile justice and mental health case management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Juvenile Probation Officer II
Westmoreland County
04.2016 - 09.2024
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
- Supervised caseload of survivors in juvenile justice system to address and support unique needs of these clients.
- Reduced recidivism rates through targeted interventions and appropriate referrals to community-based programs.
- Developed relationships with local service providers to increase availability of resources tailored specifically to the unique needs of juvenile offenders.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
Mental Health Case Manager
Westmoreland Case Management and Supports
05.2011 - 04.2016
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
Education
Bachelor of Science - Marketing
Seton Hill University
Greensburg, PA08.2014
Bachelor of Arts - Human Services
Seton Hill University
Greensburg, PA12.2010
Skills
Verbal and written communication
Case Planning
Community Resources
Documentation
Public Speaking
Problem-solving abilities
Teamwork and Collaboration
Time Management
Certification
- Defense Tactics Instructor Certification
- Epics Coach
- Firearms Certification
- Motivational Interviewing Coach
Timeline
Juvenile Probation Officer II
Westmoreland County
04.2016 - 09.2024
Mental Health Case Manager
Westmoreland Case Management and Supports
05.2011 - 04.2016
- Defense Tactics Instructor Certification
- Epics Coach
- Firearms Certification
- Motivational Interviewing Coach
Bachelor of Science - Marketing
Seton Hill University
Bachelor of Arts - Human Services
Seton Hill University
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