Melissa Dirksen
Isanti,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Sewing Madness Design
01.2020 - Current
- Managed day-to-day business operations.
- Create and Design Custom Epoxy Pet Bowls
Co-Owner
E&M Coatings
03.2016 - Current
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Assisted in recruiting, hiring and training of team members.
Bed Bug Specialist
Adam's Pest Control
10.2017 - 03.2018
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
- Prepared reports and kept detailed records of pest control activities.
- Inspected commercial and residential buildings and structures for pest issues.
- Drove to customer residences and places of business to inspect for pests.
Pest Control Technician
Plunketts Pest Control
08.2015 - 07.2016
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
- Prepared reports and kept detailed records of pest control activities.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Grounds Maintenance Crew
Minnetonka Country Club
07.2013 - 09.2015
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed debris and waste from outdoor areas.
- Mowed Greens, Tee's, Fairways, and Approaches.
Lift Operator and Snowcat Operator
Vail Resorts Inc
09.2006 - 04.2012
- Maintained lift mazes, ramps and signs.
- Provided physical assistance to guests as required.
- Alerted mountain staff of any serious problems on lift.
- Helped guests get on and off lift.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Operated Snowcat and groomed the mountain for guests.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MN02.2006
Skills
- Property Inspection
- Pest Inspections
- Preventive Measures
- Appointment Scheduling
- Reports and Documentation
- Chemical Applications
- Protective Gear and Equipment Knowledge
- Pest Identification
- Customer Safety
- Bed Bug Treatments
- Customer Satisfaction
Hobbies
My family and I live on a small hobby farm and I'm super passionate about all animals. I love horseback riding, playing hockey, snowboarding, and anything on the water!
Timeline
Owner/Operator
Sewing Madness Design
01.2020 - Current
Bed Bug Specialist
Adam's Pest Control
10.2017 - 03.2018
Co-Owner
E&M Coatings
03.2016 - Current
Pest Control Technician
Plunketts Pest Control
08.2015 - 07.2016
Grounds Maintenance Crew
Minnetonka Country Club
07.2013 - 09.2015
Lift Operator and Snowcat Operator
Vail Resorts Inc
09.2006 - 04.2012
High School Diploma -
Minnetonka High School