Melissa D. King

Work History

Sammy's Woodfired Pizza

02.2014 - 01.2016

Responsible to provide oversight for all contractual and transactional customers in my portfolio with a keen focus on outstanding customer service and direct interaction with multiple responsibility levels within my customer's organizations.
Manage profit and loss responsibility for the Power Services Aero business including parts, repairs, field services and performance services for the customers in my portfolio.
Drive operational excellence and rigor on EHS, Quality, Cycle, Cost, Productivity. Use superb leadership and management skills to motivate personnel to steer quality and deliver excellence.
Work closely with Sales team to develop long-term growth strategy for customers. Drive Inquiry to Order deal development, long term strategic partnerships, and deal closure.
Direct interaction with Services leadership to investigate, analyze and resolve customer issues in a timely manner.
Guide customers through challenging situations and provide solutions in the best interest of the business and the customer.
Support Margin Reviews by working closely with Finance team to ensure costs, forecasting, risks, and opportunities are captured.

The Crab Pot

05.2012 - 07.2014

Worked Closely with the Local Radio stations to promote our weekly specials.
I worked with our local chamber of commerce on a monthly basis at the restaurant.
Manage all the advertising in our local newspaper (The Desert Sun), and the local magazines (Palm Springs Life).
Every Year I would go out to the Bob Hope Classic golf tournament and handed out coupons to bring in new customers.
I worked closely with our corporate office of new idea I had for any upcoming specials for our menu.
I won best seafood restaurant of the desert.
I managed 3 locations Long Beach, Rancho Mirage, and La Quinta.
I worked closely with all the local hotels and resorts.
I worked with all of our local schools and made sure I bought banners to hang up on their football fields to advertise our restaurants.
Continually maintained and improved company's reputation and positive image in markets served.
Created and managed social media campaigns to increase brand engagement.
Conducted market research to identify new opportunities and target markets.

The Crab Pot

04.2012 - 07.2014

I entered the sales report every night at closing.
Managed the front and back of the house.
Managed the interviews and hiring process.
Managed all the money and server reports.
Worked in kitchen with the cooks when needed to.
Helped behind the bar and on the floor with the servers.
Helped seat guest.
I would take all the reservations for the big parties.
I made sure I checked on each guest at their tables to make sure everything was going well during their visit.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Improved marketing to attract new customers and promote business.

Renaissance Esmerelda Hotel

09.2010 - 04.2012

I worked at the lobby bar and Stir night club in the evenings.
I would do bottle service in the club for big groups such as weddings, birthdays, and bachelor / bachelorette parties.
I managed all the prepping of the fruit for the drinks and would set up and tare down the bars.
I managed drink orders and food orders in a very fast pace environment.

Lennar Homes

10.2005 - 01.2008

I worked along the purchasing agent and managed all the new contracts for the new trade partners that we hired for the job site.
I had to make sure that all the contractor license and insurance documents were updated on all the trade partners.
I managed all the blue prints orders on each development for the purchasing agents along with all the new trade partners that got awarded the job.
I did a quarterly report for corporate on all the national accounts that we had.
I made sure that we were getting all the rebates that we were supposed to be getting.
I scheduled all meeting with the trade partners to meeting with the purchasing agent.
I entered PO's on a daily basis and turned them into our accounting department.