Melissa Douglas
Poway,CA
Summary
Hard working and fast learner with a positive demeanor. I enjoy working with a team to meet goals that are set for us in a efficient time frame.
Overview
14
14
years of professional experience
Work History
CSR, Sales
At Home Decor Superstore
08.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport
Food Handler
Eat Your Heart Out Deli II
04.2023 - 07.2023
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Manager
Check Into Cash
12.2009 - 05.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Abraxas High School
Poway, CA06.2007
Skills
- Effective Customer Communication
- Team Goals
- Cash Handling
- Managing Multiple Tasks
Timeline
CSR, Sales
At Home Decor Superstore
08.2023 - Current
Food Handler
Eat Your Heart Out Deli II
04.2023 - 07.2023
Manager
Check Into Cash
12.2009 - 05.2013
High School Diploma -
Abraxas High School
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