Award-winning reimbursement specialist and registered nurse with over 25 years of experience in pharmaceutical and healthcare sectors. Demonstrated expertise in patient access, reimbursement strategies, market access, and support for rare diseases. Proven track record of enhancing patient outcomes and optimizing reimbursement processes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
FIELD ACCESS MANAGER
Insmed
Denver, Colorado
01.2025 - Current
Developed and implemented access strategies for specialty medications, achieving 98% approval rate for 650 cases for new product launch.
Collaborated with cross-functional teams to enhance patient support programs, boosting engagement and satisfaction.
Analyzed patient data to identify trends in access challenges and propose effective solutions.
Ensured compliance with regulatory requirements, safeguarding program integrity and patient safety.
Provided guidance on navigating reimbursement policies and procedures to facilitate patient access.
Participated in regular stakeholder meetings to discuss system access policy changes and relevant topics.
CUSTOMER ENGAGEMENT LEADER/ REGIONAL MARKETING/ & KOL DEVELOPMENT
Astrazeneca
, Colorado
10.2023 - 01.2025
Enhanced commercial strategy and brand strategy to achieve market access and customer engagement objectives.
Identify and engage key National, Regional, and Community KOLS using advanced skills in science, communication, and business to build brand advocacy as well as providing support brand initiatives requiring KOL participation, guidance, or involvement.
Create and implement a Key Customer Marketing Action Plan (KC MAP) aligned with brand strategies to achieve commercial goals, gather insights, and build advocacy among key external thought leaders.
Highlighted market and institutional challenges while providing actionable customer insights to inform brand strategy and decision-making for cross-functional leadership.
Work with field sales leadership, account directors, and other brand partners to develop and implement strategies and tactics tailored to national, regional, and local market needs and opportunities.
Manage multiple program budgets, timelines, and processes compliantly, adhering to required policies, trainings, and certifications.
Acute Care Hospital Team, Colorado
FIELD REIMBURSEMENT SENIOR MANAGER RARE DISEASE
Sobi
, Colorado
06.2020 - 12.2023
Provided education and support on product access programs for physicians and their staff.
Functioned as the key contact handling rare disease coverage, reimbursement, and access support-related matters for the product in the assigned geography.
Chosen to sit on Colorado Medicaid Drug Utilization Review board for 2022-2023.
Developed reimbursement speaker programs with Senior Director and educated reimbursement team on 28 corporate speaking events.
2022 MSL project rotation, attended ACR live, ASH virtually, poster write up, shadow MSLs in KOL engagements as well as summarized medical sessions.
Collaborated with healthcare providers on liver patient treatment to improve patient outcomes and streamline care processes.
Developed and implemented Emergency Department Nurse Education pilot program for Hepatic Encephalopathy.
Analyzed hospital readmission rates and educated providers on strategies to reduce admissions and enhance financial performance.
Managed sales cycle, identified potential customers, engaged C-suite hospital executives, and designed workflows, proposals, contracts, and pricing to enhance service delivery.
Colorado
CARDIOVASCULAR FIELD ACCESS SPECIALIST
Regeneron
, Colorado
01.2018 - 03.2019
Supported cardiovascular sales teams in navigating prior authorizations and appeals, enhancing approval processes.
Educated customers on specialty pharmacy processes and market dynamics, improving understanding and engagement.
Coached office staff on coding, coverage, and reimbursement policies, maximizing benefit utilization.
(InVentiv Contract), Colorado
CARDIOVASCULAR BIOLOGIC ACCOUNT EXECUTIVE
Sanofi
, Colorado
01.2015 - 01.2018
Launched and marketed medication products to state hospital systems, managing prior authorizations and negotiating service agreements to ensure product accessibility.
Supported the launch of a PCSK-9 inhibitor across the state.
Achieved Platinum awards for exceptional sales performance in 2015 & 2016 as well as ranked in the top 5% of the nation.
Delivered sales presentations educating customers on product clinical specifications, enhancing product understanding and adoption.
Completed 6-month Sales Leadership Development Academy and led crossfunctional team to streamline project execution.
Colorado
HOSPITAL SALES SPECIALIST
Teva Select Brands
01.2014 - 01.2015
Launched inhaled anti-psychotic to ER rooms, increasing product awareness through presentations highlighting its ability to eliminate patient restraint during administration.
Navigated hospital systems identifying key stakeholders and built sales relationships.
Managed sales plans and sales objectives in addition to coordinating programs and contracts.
Conducted KOL advisory boards, implementing strategic marketing initiatives to enhance stakeholder engagement.
Colorado/Utah
HOSPITAL CARDIOVASCULAR NURSE EDUCATOR
InVentiv-Astra Zeneca
, Colorado
01.2012 - 01.2014
Colorado
Developed and implemented nursing education programs for diverse healthcare professionals.
Facilitated workshops and training sessions on evidence-based nursing practices.
Collaborated with interdisciplinary teams to design effective training strategies.
Identified and addressed staff knowledge gaps through conducting targeted needs assessments.
Coordinated patient care plans through collaboration with multidisciplinary teams, ensuring comprehensive patient support.
Enhanced patient safety protocols by implementing quality improvement initiatives focused on best practices.
SCHOOL NURSE/WELLNESS COORDINATOR
Colorado Springs School
, Colorado
01.2011 - 01.2012
Colorado
Administered medications and treatments to students as prescribed by healthcare providers.
Conducted health screenings and assessments to monitor student well-being.
Maintained accurate health records for all students, ensuring compliance with health regulations and supporting timely care.
Collaborated with teachers to address student health needs in the classroom.
Educated families on health issues and school health resources, empowering them to make informed decisions about student well-being.
Contacted parents or medical facilities regarding student conditions.
Evaluated students with health concerns or injuries, developing personalized care plans and facilitating referrals to appropriate healthcare providers.
CLINICAL NURSE MANAGER, NURSE EDUCATOR
Colorado Institute of Pain Management
01.2009 - 01.2011
Implemented quality improvement initiatives to enhance patient safety protocols.
Oversaw daily operations to ensure compliance with healthcare regulations.
Coordinated nursing staff schedules and assignments to maximize patient care effectiveness.
Facilitated patient care meetings to collaboratively develop treatment plans and address concerns.
Developed policies and procedures to streamline nursing workflows.
Fostered positive work environment through open communication and support for staff members.
SENIOR PHARMACEUTICAL SALES REPRESENTATIVE
Merck & Co.
, Colorado
01.2001 - 01.2009
Received Vice President's and Director's Awards for superior sales performance and client management, top 5-10% of sales of the nation.
Developed business plans, identified key influential doctors, and implemented strategies to drive market share growth.
Developed KOL relationships to enhance brand strategy and drive product adoption.
Educated physicians on products and treatment options, improving prescribing confidence.
Cultivated KOL relationships to strengthen stakeholder engagement in 2008.
Managed a team of 8 employees as Interim Manager for 1 year and trained new hires as a Field Trainer from 2006 to 2008.
Colorado
ICU/EMERGENCY REGISTERED NURSE
Centura Health Systems
, Colorado
01.1997 - 01.2002
Colorado
Monitored patient vital signs and reported changes to the healthcare team.
Administered medications and treatments per physician prescriptions, ensuring patient adherence and safety.
Coordinated interdisciplinary patient care to enhance treatment effectiveness and promote optimal health outcomes.
Educated patients and families on health management and treatment plans.
Assisted in developing care plans tailored to individual patient needs.
Provided emotional support to patients and families, fostering resilience during challenging health situations.
Maintained accurate patient records in electronic health systems.
CLINICAL NURSE EDUCATOR (SURGICAL STAFF)
Audubon Surgery Center | Centura Health Systems
, Colorado
12.1999 - 12.2001
Colorado
Educated patients and families on surgical procedures and postoperative care, enhancing understanding and compliance.
Managed preoperative preparations, ensuring readiness of equipment to facilitate smooth surgical procedures.
Trained new nursing staff on surgical protocols and safety procedures, fostering a knowledgeable and competent team.
Collaborated with multidisciplinary teams to develop patient care strategies effectively.
Monitored patients' vital signs and reported changes to medical team promptly.
Responded quickly and calmly to emergency situations that may arise during a surgical procedure.
Maintained accurate surgical records in compliance with hospital policies and procedures.
Documented all relevant information regarding patient's medical history, allergies. prior to surgery.
Education
ASSOCIATE OF NURSING - Nursing
Pikes Peak State College
Colorado Springs, CO
05-1998
BACHELOR OF ARTS - Humanities With Business Emphasis
Northern Arizona University
12-1991
Skills
Medical sales leadership
Training curriculum development
Compliance and regulatory requirements
Public speaking and presentation
Speaker development and coaching
Clinical education strategies
Commercial strategy formulation
Pharmaceutical product expertise
Competitive clinical insights
Market access strategies
Disease awareness education
Product launch experience
Patient support initiatives
Strategic marketing planning
Key opinion leader (KOL) development
Brand strategy execution
Patient-centric marketing approaches
Specialty pharmacy knowledge
Rare disease expertise
Reimbursement experience (7 years)
Microsoft Office proficiency (Word, Excel, Outlook)
Data visualization with Tableau
Veeva CRM expertise
Affiliations
Emergency Nurses Association, Member, 01/01/15, Current
American Heart Association, Volunteer, 01/01/04, Current
Field Access and Reimbursement Manager at Syneos Health - Bristol Meyers Squibb (BMS)Field Access and Reimbursement Manager at Syneos Health - Bristol Meyers Squibb (BMS)