Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Duarte

Brownsville

Summary

Results-oriented professional with extensive experience in customer service at Chick-fil-A. Demonstrated expertise in cash management and effective problem-solving, leading to improved team collaboration and customer satisfaction. Bilingual communicator committed to food safety compliance and enhancing the dining experience. Proven reliability in maintaining an organized and well-stocked bar to meet customer demands.

Overview

1
1
year of professional experience

Work History

Bartender

Mariscos De La Rosa
Brownsville
06.2025 - Current
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Developed good working relationships with fellow employees through effective communication.

Cashier

Chick-fil-A
Brownsville
06.2024 - Current
  • Ensured checkout area remained clean by maintaining countertops, registers, windowsills, and floors.
  • Efficiently operated cash register, accurately processing cash, checks, credit cards, gift cards, and automatic debits.
  • Addressed and resolved customer complaints in accordance with established company policy.
  • Adhered to proper sanitation guidelines when handling food products.
  • Performed other duties as directed by management to assist team objectives.

Education

High School Diploma -

First Baptist School
Brownsville, TX
05-2025

Skills

  • Customer service excellence
  • Food safety compliance
  • Team collaboration
  • Sales strategies
  • Cash management
  • Problem solving
  • Positive attitude
  • Bilingual communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bartender

Mariscos De La Rosa
06.2025 - Current

Cashier

Chick-fil-A
06.2024 - Current

High School Diploma -

First Baptist School