Retail management professional equipped with extensive experience in overseeing closing operations of retail stores. Known for commitment to team collaboration and achieving outstanding results, adapting quickly to dynamic retail environments. Expertise in inventory control and exceptional customer service, coupled with strong leadership and problem-solving abilities.
Work History
Closing Store Manager
Grocery Outlet Bargain Market
Dayton, NV
07 2025 - Current
Trained and supervised team members to enhance productivity and customer service.
Supervising staff- oversees the final orerational, financial and , or administrative tasks that wrap up a business day & finalize all transactions.
Directs employees to finish closing task include cleaning, restocking and organizing
Handling cash- balance registers,
count the daily drawers and prepair safe deposits.
preforw safety checks, set alarms, and lock the doors
Assisted as front counter sales woman and assisted customers in navigating questions and concerns that arised.
Dispatched servuce technicians aswell as cirdinated with DOT dispatch to ensure service technicians are in route to job site.
Maintained inventory and ordered products as needed.
National Account Billing Specialist
Point S Tires
Billings, MT
01 2019 - 02 2025
Specialized in billing for Michelin, Goodyear, Bridgestone,
and
continental tires
• Maintained inventory and ordered products as needed
Coordinated with dispatch for service calls
Assisted customers in store and helped shop technicians
as needed
Education
Associate In General Studies - Billing & Coding
Klamath Community College
06.2012
Skills
Clerical Operations
Customer Service
Telephone & Email Communications
Scheduling and Coordination
Team Collaboration
Attention to detail
Front desk support
Inventory
problem solving
Professional Summary
Results-driven billing specialist with extensive experience in commercial tires, specializing in national account billing in both OTR and commercial use. Skilled in navigating complex service orders for large-fleet companies and combines an extensive background in retail management with superb customer service skills.