Summary
Work History
Education
Skills
Professional Summary
Timeline
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Melissa Edwards

Sparks,NV

Summary

Retail management professional equipped with extensive experience in overseeing closing operations of retail stores. Known for commitment to team collaboration and achieving outstanding results, adapting quickly to dynamic retail environments. Expertise in inventory control and exceptional customer service, coupled with strong leadership and problem-solving abilities.

Work History

Closing Store Manager

Grocery Outlet Bargain Market
Dayton, NV
07 2025 - Current
  • Trained and supervised team members to enhance productivity and customer service.
  • Supervising staff- oversees the final orerational, financial and , or administrative tasks that wrap up a business day & finalize all transactions.
  • Directs employees to finish closing task include cleaning, restocking and organizing
  • Handling cash- balance registers,
  • count the daily drawers and prepair safe deposits.
  • preforw safety checks, set alarms, and lock the doors

National Account Specialist

Purcell Tire & Rubber
Salt lake city
11 2022 - 07 2025
  • Specialized in out for National Account.
  • Goodyear, Michelin, Bridgestone, Yokohama, Continental.
  • Build out for National Accounts.
  • Assisted as front counter sales woman and assisted customers in navigating questions and concerns that arised.
  • Dispatched servuce technicians aswell as cirdinated with DOT dispatch to ensure service technicians are in route to job site.
  • Maintained inventory and ordered products as needed.

National Account Billing Specialist

Point S Tires
Billings, MT
01 2019 - 02 2025

Specialized in billing for Michelin, Goodyear, Bridgestone,

and

continental tires

• Maintained inventory and ordered products as needed

Coordinated with dispatch for service calls

Assisted customers in store and helped shop technicians

as needed

Education

Associate In General Studies - Billing & Coding

Klamath Community College
06.2012

Skills

Clerical Operations

Customer Service

Telephone & Email Communications

Scheduling and Coordination

Team Collaboration

Attention to detail

Front desk support

Inventory

problem solving

Professional Summary

Results-driven billing specialist with extensive experience in commercial tires, specializing in national account billing in both OTR and commercial use. Skilled in navigating complex service orders for large-fleet companies and combines an extensive background in retail management with superb customer service skills.

Timeline

Closing Store Manager

Grocery Outlet Bargain Market
07 2025 - Current

National Account Specialist

Purcell Tire & Rubber
11 2022 - 07 2025

National Account Billing Specialist

Point S Tires
01 2019 - 02 2025

Associate In General Studies - Billing & Coding

Klamath Community College
Melissa Edwards