MELISSA E. GARCIA
Houston,Tx
Summary
An interesting position with a growing company
Overview
28
28
years of professional experience
Work History
Residential Inspector
DPIS/Arcxis Engineering, LLC.
09.2015 - 06.2022
- Conducted 5 levels of inspections involved with Residential home building/ construction
Customer Service/Advocate/Medical
Cardon Healthcare
06.2007 - 09.2015
- Medicaid & Social Security case loads
- Screening, forms and process for benefits eligibility
- Kept official records
- Prepared memorandums explaining procedures for patients and co-workers
- Directed the preparation and filing of legal documents with government agencies/Harris County
- Trained and managed home visits to patients
- Achieved improvement in home visit productivity
- Contact with all levels of professionals
- In house software used
Customer Service
PLS Tax Service
12.2005 - 04.2006
- Company Overview: Seasonal
- Tax Preparer –highest volume of customers in our store
- In-house software-Intellitax
- Instrumental in attracting clients
- Successfully handled preparation of records/tax returns
- Seasonal
Customer Service Rep.
Palmer Logistics
12.2005 - 02.2006
- Shipping & Receiving
- Process orders-hazardous & non-hazardous Chemicals, schedule freight liners for order pick-up
- Data entry for in-house software
Customer Service/Advocate/Medical
The Mash Program
11.2002 - 09.2005
- Medicaid & Social Security case loads
- Screening, forms and process for benefits eligibility
- Kept official records
- Prepared memorandums explaining procedures for patients and co-workers
- Directed the preparation and filing of legal documents with government agencies/Harris County
- Trained and managed home visits to patients
- Achieved improvement in home visit productivity
- Contact with all levels of professionals
- In house software used
Administrative Assistant/Secretary
Aldine Independent School District
08.1994 - 08.2002
- Perform clerical/secretarial duties
- Support all levels of administration and staff
- Office management
- Manage multiple priorities and assignments
- Schedule daily and monthly parent, staff meetings
- Complete Medicaid verification forms
- Maintain legal student folders/files/records current
- Heavy phone answering, filing
- Transfer students and obtain school records
- Input student data in District Software (SASI, SEM)
Teacher Assistant
Aldine Independent School District
01.1994 - 01.2000
- Team player for Assessment support group
- Assist in classroom management and support
- Monitor and assist students daily
- Responsible for heavy student monitoring documentation
Education
Business Management - Specialization
Houston Community College/University of Phoenix
01.2004
Instructional Aide I Certificate -
Aldine Independent School District
01.1994
Apostolic Bible College
01.1988
High school Diploma -
Mercedes High School
01.1982
Skills
- Bilingual
- Rapport building
- Multi-tasking
- Planning
- Organizational skills
- Verbal communication
- Written communication
- Articulation
- Creativity
- Leadership
- Self-motivation
- Quick learning
- Independent work
- Bookkeeping
- Public Speaking
- Microsoft Word
- Typing
- Microsoft Excel
- Graphic Designing
- PowerPoint
- Faxing
- Filing
- Internet
- Phone handling
- Quicken
Computerandofficeskills
- Microsoft Word
- 50+wpm typing
- Microsoft Excel
- Graphic Designing
- Powerpoint
- Faxing/Filing/Internet
- Answer heavy phone calls
- Quicken
Activities
- Public Speaking 24yrs+ Conference Speaker
- Licensed Minister/ Evangelist/ Chaplain
- U.S. Chaplain International Association - 2022
Timeline
Residential Inspector
DPIS/Arcxis Engineering, LLC.
09.2015 - 06.2022
Customer Service/Advocate/Medical
Cardon Healthcare
06.2007 - 09.2015
Customer Service Rep.
Palmer Logistics
12.2005 - 02.2006
Customer Service
PLS Tax Service
12.2005 - 04.2006
Customer Service/Advocate/Medical
The Mash Program
11.2002 - 09.2005
Administrative Assistant/Secretary
Aldine Independent School District
08.1994 - 08.2002
Teacher Assistant
Aldine Independent School District
01.1994 - 01.2000
Instructional Aide I Certificate -
Aldine Independent School District
Apostolic Bible College
High school Diploma -
Mercedes High School
Business Management - Specialization
Houston Community College/University of Phoenix