Melissa Escalante
Los Angeles,CA
Summary
Committed and hardworking candidate successful at managing multiple priorities and standards with a positive attitude. To seek and maintain professional challenges utilizing interpersonal skills, excellent verbal and written communication skills. Willingness to take on added responsibilities to meet team goals. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
LAZ
Beverly Hills, CA
01.2017 - Current
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Identified potential security risks related to cash handling activities.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with the shift manager to solve problems.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Cashier/Sales Associate
ZARA INC.
Beverly Hills, CA
02.2020 - 11.2020
- Processed sales quickly and accurately, ensuring that customers were able to complete their transactions efficiently resulting in reduced wait times
- Keeps the register accurate through correct billing and cash management practices
- Maintaining up to date knowledge of store policies regarding payments, returns and exchanges
- Completed floor replenishment in a timely fashion to guarantee size availability and maintain customer satisfaction
- Reviewed weekly sales ads, monitors price changes and corrects labeling of items.
Education
High School Diploma -
Susan Miller Dorsey High School
06.2015
Skills
- Team-oriented and dependable
- Problem-solving skills
- POS management
- Computer proficiency
- Money handling
- Multi-tasking ability
- Coaching and mentoring
- Store Opening and Closing
- New Hire Training
Languages
- English
- Spanish
Timeline
Cashier/Sales Associate
ZARA INC.
02.2020 - 11.2020
Cashier Team Lead
LAZ
01.2017 - Current
High School Diploma -
Susan Miller Dorsey High School
Similar Profiles
Nelson LopezNelson Lopez
SUPERVISOR at LAZSUPERVISOR at LAZ
Anthony GutierrezAnthony Gutierrez
LAZ Parking Manager at LAZLAZ Parking Manager at LAZ
Malique BiggsMalique Biggs
Parking Attendant at LAZParking Attendant at LAZ
Jimmy VenturaJimmy Ventura
Electrician at Hiltys ElectricElectrician at Hiltys Electric
James DeadyJames Deady
Independent Contractor at Freelance & Gig WorkIndependent Contractor at Freelance & Gig Work