Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Fant

Memphis,TN

Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Diligent about keeping records accurate and schedules organized. Friendly and dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Hairstylist

Self Employed Web
Memphis, TN
02.2009 - 01.2024
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Responded to customer inquiries by phone, email and in person.
  • Greeted customers, answered phones and booked appointments.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Developed relationships with new clients through referrals from existing customers.

Delivery Driver

Uber
San Francisco, CA
01.2019 - 01.2020
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Promoted positive customer service by delivering on-time food and fully resolving issues.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Navigated routes with relevant map programs and GPS systems.
  • Delivered rush orders on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.
  • Provided excellent customer service by answering inquiries about items or services being delivered.

Education

Associate of Applied Science - Medical Billing And Coding

Grantham University
Lenexa, KS
03-2009

High School Diploma -

Melrose High School
Memphis, TN
06-1993

Skills

  • Appointment Coordination
  • Networking Expertise
  • Customer Buying Trends
  • Hair Artistry Professional
  • Customer Consulting
  • Outstanding Customer Service
  • Appointment Scheduling

Timeline

Delivery Driver

Uber
01.2019 - 01.2020

Hairstylist

Self Employed Web
02.2009 - 01.2024

Associate of Applied Science - Medical Billing And Coding

Grantham University

High School Diploma -

Melrose High School

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Melissa Fant