Summary
Overview
Work History
Education
Skills
Timeline
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Amber Orman

Bloomfield,IN

Summary

Dynamic Master Hairstylist with a proven track record at Great Clips Salon, excelling in client retention and innovative styling techniques. Highly motivated self-starter skilled in appointment scheduling and relationship building, consistently delivering exceptional results and enhancing customer satisfaction through personalized consultations and expert hair care education.

Overview

21
21
years of professional experience

Work History

Hairstylist

Self-employeed
Bloomfield, IN
06.2024 - Current

I run my own salon. I take care of clients needs.

Master Hairstylist

Kristine Roccia
Bloomington, IN
06.2021 - 06.2024
  • Delivered exceptional hair styling services, ensuring client satisfaction and repeat business.
  • Collaborated with team members to develop innovative hairstyle trends and techniques.
  • Educated clients on hair care products, enhancing their overall experience and loyalty.
  • Streamlined appointment scheduling process, improving overall efficiency within salon operations.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Used social media platforms to promote salon and services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Developed loyal following of clients by providing high-quality services.
  • Answered phone calls and emails to schedule client appointments.
  • Offered professional cuts, color services and extensions to salon customers.
  • Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
  • Studied effects of techniques on body, skin and hair to determine most beneficial services.

Master Hairstylist

Great Clips Salon
Bloomington, IN
11.2004 - 05.2021
  • Mentored junior stylists in advanced cutting and coloring techniques, fostering professional growth.
  • Implemented inventory management system for salon products, reducing waste and costs effectively.
  • Analyzed client feedback to refine service offerings and improve customer retention rates.
  • Led promotional events that increased foot traffic and showcased new hairstyling services offered.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
  • Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
  • Achieved consistent client satisfaction with expert application of hair extensions for added volume or lengthening effects.
  • Boosted salon revenue by offering innovative styling services and promoting retail product sales.
  • Assessed customer hair texture, treatment history, and desired outcome to determine services required.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Balanced a high volume of walk-in appointments with pre-scheduled bookings, demonstrating adaptability and strong time-management skills in a fast-paced environment.

Education

High School Diploma - Cosmetology

Bloomfield High School
Bloomfield, IN
08-2004

Skills

Quick learner

Client consultation

Appointment scheduling

Hair styling techniques

Detail-orientated

Schedule management

Relationship building and management

Advanced communication skills

Highly motivated self-starter

State licensed cosmetologist

Men and women haircuts

Strong leader

Natural hair care

Customer education

Social media promotion

Appointment coordination

Cuts for women

Outstanding client retention

Sanitation practices

Chemical safety

Staff management

Scalp treatments

Hair removal

Eyebrow styling

Barbering techniques

Timeline

Hairstylist

Self-employeed
06.2024 - Current

Master Hairstylist

Kristine Roccia
06.2021 - 06.2024

Master Hairstylist

Great Clips Salon
11.2004 - 05.2021

High School Diploma - Cosmetology

Bloomfield High School
Amber Orman