Melissa Favo
Holley
Summary
Professional healthcare leader with extensive experience in nursing and team management. Skilled in patient care coordination, staff training, and implementing healthcare protocols. Strong focus on teamwork and adaptability to evolving healthcare needs. Known for reliability, effective communication, and fostering a collaborative environment to achieve optimal outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nursing Supervisor
Department of Veteran Affairs
Batavia, NY
09.2023 - Current
- Supervised 60-bed Community Living Center (CLC), overseeing the work of nursing staff, ensuring adherence to best practices and regulatory compliance.
- Manage the daily operational tasks, including scheduling, resource allocation, and evaluation of all components of veterans' care.
- Supervised nursing staff, ensuring adherence to protocols and quality patient care standards.
- Coordinated patient care initiatives, enhancing service delivery and improving patient outcomes.
- Managed, monitored, and implemented training programs for staff, promoting knowledge retention and skills development.
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
- Led performance evaluations, providing constructive feedback to foster professional growth among staff.
- Answered questions and addressed concerns from employees, Veterans, and Veterans families via email, phone and in person.
Registered Nurse
Department of Veterans Affairs
Batavia, NY
01.2022 - 09.2023
- Exceptional skills in verbal and written communication and interpersonal skills
- Scored exceptional in all categories of yearly proficiency review by nurse manager, including attendance
- Applied interpersonal communication skills to comfort and counsel patients and families throughout the care process.
- Complete MDS assessments and care plans accurately and timely
- Collaborated with interdisciplinary teams to optimize patient care plans.
- Led quality improvement initiatives, resulting in enhanced care delivery standards.
Licensed Practical Nurse
Department of Veterans Affairs
Batavia, NY
01.2011 - 01.2022
- Exceptional skills in verbal and written communication and interpersonal skills
- Scored exceptional in all categories of yearly proficiency review by nurse manager, including attendance
- Applied interpersonal communication skills to comfort and counsel patients and families throughout the care process.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Licensed Practical Nurse
Kindred Healthcare- Oakwood Rehabilitation and Nursing
Webster, MA
01.2007 - 01.2011
- Charge Nurse, sub-acute unit (01/2007- 02/2010)
- Nursing supervisor (02/2010- 01/2011)
- Scheduling and directing nursing staff
- Assure inventory and supplies are maintained on the units
- Assist with the admission of patients by gathering initial assessment information
- Assist with compiling patient care plans by identifying patient needs and defining goals
- Troubleshoot and administer peripheral and central IV fluids and antibiotics.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Educated clients, patients, and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.
Education
Bachelor of Science - Nursing
Aspen University
Denver, CO04-2023
Associate of Science - undefined
Genesee Community College
Batavia, NY01-2022
Skills
- Clinical leadership
- Policy/ SOP knowledge and enforcement
- Staff scheduling
- Job performance evaluations
- Staff/ clinical supervision
- Care Planning
- Quality improvement
- Survey readiness and assisting with Ascellon survey
- Dementia Knowledge
- Customer service
- Patient safety
- MDS
Certification
Certified in Basic Life Support
Timeline
Nursing Supervisor
Department of Veteran Affairs
09.2023 - Current
Registered Nurse
Department of Veterans Affairs
01.2022 - 09.2023
Licensed Practical Nurse
Department of Veterans Affairs
01.2011 - 01.2022
Licensed Practical Nurse
Kindred Healthcare- Oakwood Rehabilitation and Nursing
01.2007 - 01.2011
Associate of Science - undefined
Genesee Community College
Bachelor of Science - Nursing
Aspen University