Melissa Ferguson
Tallahassee,FL
Summary
Restaurant management, accounts receivable and payable, ordering , scheduling. Certified master groomer, animal husbandry, dog breed and behavior knowledge, dog training and vet tech experience.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Dog Groomer
At Home Veterinary Care
Tallahassee, FL
02.2023 - Current
- Full service dog and cat grooming.
Groomer/Receptionist
Animal Aid Spay & Neuter Clinic
Tallahassee, FL
05.2016 - 02.2023
Restaurant Manager
Ruby's Diner
Tallahassee, FL
02.2013 - 04.2016
CSR - Customer Service Representative
Miami Dade Humane Society
Miami, FL
04.2010 - 01.2013
Restaurant Manager
Tony's Restaurant
Homestead, FL
03.1992 - 12.2010
- General restaurant management
Education
GED - undefined
Skills
- Pet Grooming
- Animal Care
- Dog Handling
- Pet Care
- Veterinary Assistant
- Cash Handling
- Medical terminology
- Customer service
- Front desk
- Computer skills
- Veterinary Technician Experience
- Kennel Experience
- Animal Restraint
- POS
- Animal Handling
- Retail Sales
- Medical Imaging
- Restaurant Management
- Cashiering
- Dog Training
- Phone Etiquette
- Sales
- Medical collection
- Communication skills
- QuickBooks
- Food handling
- Food service
- Basic math
- Hospitality
- Leadership
- Recruiting
- Medication administration
- Venipuncture
- Veterinary experience
- Blood sampling
- Typing
- Organizational skills
- Guest services
- Clerical experience
- Cash register
- Accounts receivable
- Accounts payable
Certification
- Master groomer
- Food Safety Certification
- Driver's License
Assessments
- Work motivation, Proficient, 2023-02-01
- Work style: Reliability, Proficient, 2022-05-01
- Customer focus & orientation, Proficient, 2022-04-01
- Case management & social work, Proficient, 2023-03-01
- Administrative assistant/receptionist, Proficient, 2022-09-01
- Management & leadership skills: Impact & influence, Completed, 2024-01-01
- Dog & cat groomer, Proficient, 2022-05-01
- Attention to detail, Proficient, 2022-10-01
- Customer service, Proficient, 2022-04-01
- Veterinary technician, Proficient, 2023-10-01
- Food service: Customer situations, Proficient, 2023-08-01
Personal Information
Driving License: Present
Timeline
Dog Groomer
At Home Veterinary Care
02.2023 - Current
Groomer/Receptionist
Animal Aid Spay & Neuter Clinic
05.2016 - 02.2023
Restaurant Manager
Ruby's Diner
02.2013 - 04.2016
CSR - Customer Service Representative
Miami Dade Humane Society
04.2010 - 01.2013
Restaurant Manager
Tony's Restaurant
03.1992 - 12.2010