Melissa Ferracane
Milford,Massachusetts
Summary
Accomplished Veterinary Technician Supervisor with a proven track record at VCA Hospitals
Demonstrates a strong commitment to education and staff development in the veterinary field.
Dedicated CVT with 6 years of experience delivering prompt and detailed care for domestic animals with varying needs and urgency.
Creative problem solver, empathetic professional, relating to pet owners and listening closely to concerns to determine best care protocol for individual health.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
History of building strong rapport with owners to provide seamless pet care and foster exceptional service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Veterinary Technician Supervisor
VCA Hospitals
03.2021 - Current
- Consistently met regulatory compliance requirements through diligent adherence to industry standards and best practices.
- Proactively identified areas for process improvement within the clinic and presented recommendations to leadership for consideration.
- Served as key liaison between clients and veterinarians, effectively addressing questions or concerns regarding their pets'' health needs.
- Acted as a resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
- Streamlined workflow through efficient delegation of tasks among veterinary technicians, enhancing overall clinic productivity.
- Evaluated staff performance regularly, providing constructive feedback and recognition of achievements, fostering a culture of professional growth.
- Mentored junior veterinary technicians in developing their skills, fostering a supportive learning environment within the team.
- Developed comprehensive training programs for new hires, ensuring skillful and knowledgeable staff members.
- In addition to above listed skills, performed duties of CVT as listed below
Certified Veterinary Technician
VCA Hospitals
07.2018 - 03.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Reduced patient stress during visits by utilizing low-stress handling techniques and creating a comfortable atmosphere.
- Offered support to grieving clients during end-of-life discussions and euthanasia procedures, demonstrating empathy and understanding.
- Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
- Managed inventory effectively by tracking medications and supplies, preventing shortages or wastage.
- Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
- Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Restrained animals to protect veterinarians from potential harm.
- Participated in continuing education opportunities to stay current on industry advancements, ensuring the clinic provided up-to-date treatments and services.
- Maintained detailed records of animal health care and diagnostic treatments.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Performed dental cleanings using ultrasonic scaler.
Veterinary Technology Student
North Shore Community College
09.2016 - 05.2018
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked alongside experienced nursing professionals to learn new procedures.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Took extensive notes to document lessons and further solidify learning objectives.
- Supported teachers with classroom and lab preparations as requested.
- Formed study groups to support exam preparation.
- Mentored other students to support collaborative learning and further promote educational unit objectives.
Doggy Day Care Attendant
K9 Sublime
05.2015 - 09.2016
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Exercised animals regularly with walks and rigorous play activities.
- Contributed to the development of training programs aimed at improving dog obedience skills specific to daycare settings.
- Streamlined check-in/check-out processes for clients, providing efficient service while maintaining thorough documentation of pet stays.
Education
Associate of Applied Science - Veterinary Technology
North Shore Community College
Danvers, MA05.2018
High School Diploma -
Revere High School
Revere, MA05.2009
Skills
- Team leadership and supervision
- Animal Restraint Techniques
- Staff Training and Development
- Scheduling and Time Management
- Medical record-keeping
- Intravenous Catheter Placement
- Computer and Software Proficiency
- Pharmacy and Medication Management
- Compassionate Animal Handling
- Anesthesia Monitoring Expertise
- Nutritional Counseling Knowledge
- Vital signs
- General anesthesia monitoring
- Intravenous injection
- Patient Monitoring
- Sanitation protocols
- Nail Trimming
- Anesthesia Administration
- Medication Dispensing
- Medication Administration
- Medical History Collection
- Euthanasia
- Vaccinations
- Suture removal
- Vaccine administration
- Animal behavior observation
- Canine and feline intubation
- Fluorescein stain test
- Closed-chest CPR
- Intramuscular injection
- Controlled Substance Management
- Anal sac expression
- Dental Procedures
- Ear sample collection
- Cytocentesis
- Surgical Preparation
- Patient relationship management
- Thoracic and abdominal radiograph
- Client Education
- IV Medication Administration
- Surgical Assistance
- Proper Animal Restraint
Certification
- Certified Veterinary Technician (6 years)
- Recover CPR certified (Fall of 2023)
Timeline
Veterinary Technician Supervisor
VCA Hospitals
03.2021 - Current
Certified Veterinary Technician
VCA Hospitals
07.2018 - 03.2021
Veterinary Technology Student
North Shore Community College
09.2016 - 05.2018
Doggy Day Care Attendant
K9 Sublime
05.2015 - 09.2016
Associate of Applied Science - Veterinary Technology
North Shore Community College
High School Diploma -
Revere High School