Melissa Filiponi
Visalia,CA
Summary
Experienced Director of Nursing with a focus on leading teams to improve patient care and staff development. Specializes in clinical management and healthcare compliance, with a track record of enhancing communication and problem-solving skills. Committed to maintaining high standards of patient safety and quality care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Nursing - Maternal Child Health
Kaweah Health Medical Center
Visalia, CA
12.2022 - Current
- Leads patient care initiatives improving team efficiency and patient satisfaction in Labor and Delivery, Mother Baby, Pediatrics, and NICU.
- Implements staff training programs resulting in enhanced compliance with healthcare regulations.
- Fosters a cooperative and caring team environment.
- Develops long-term strategic plans for nursing operations aligning with organizational goals.
- Creates and maintains communication systems to support high-quality patient care and staff development.
- Directs budget management efforts to achieve operational goals within fiscal guidelines.
Nurse Manager
Kaweah Health Medical Center
Visalia, CA
10.2015 - 12.2022
- Manage the day to day operations of a 42 bed Mother/Baby unit ensuring efficient throughput.
- Manage, coach and develop 65+ staff members in the following roles: Registered Nurse, Licensed Vocational Nurse, Certified Nursing Assistant, Unit Secretary, Newborn Tech, Certified Lactation Consultant and International Board Certified Lactation Consultant.
- Responsible for regulatory compliance as directed by CDPH and TJC.
- Implementation of various strategies to maintain and produce patient and employee satisfaction.
- Oversee execution of finance compliance.
- Effectively direct supply management.
- Developed and implemented a cohesive breastfeeding bundle. Exclusive breastfeeding rate prior to implementation 45.9% and currently maintaining rates > 60%.
- Establish, lead and maintain community partnerships while managing effective timelines and outcomes.
- Ability to build alliances and lead: demonstrate honesty, integrity, commitment, anticipate internal/external customer needs and meet expectations.
- Strive for collaboration to expertly deliver win-win solutions while promoting the best patient outcomes.
- Strong operational skills; proven ability to reorganize workflow problems and redesign new processes/workflows and create buy-in from customers, nursing staff, and providers alike, with the ability to initiate and manage change.
- Responsible for policy and procedure review and revision, to ensure evidence based practice and the best outcomes for our patient population.
- Developed a collaborative relationship with the Pediatrics team while I was the interim manager as well as currently as the manager and I share on-call.
Nursing Manager
Adventist Health Central Valley Network
Hanford, CA
03.2012 - 10.2015
- Managed and coordinated the clinical quality program for 37 rural health clinics involving ensuring the clinics are survey ready at all times for agencies such as CMS, CDPH and TJC.
- Overseen the clinical operations of Region 2 clinics to include: Dinuba, Dinuba Plaza, Dinuba West, Fowler, Kingsburg, Oakhurst, Selma Campus, and Selma Central.
- Organized and facilitated quarterly Clinical Lead RN/LVN meetings.
- Provided education to RN’s, LVN’s, Medical Assistants, Advanced Practice Providers and Physicians.
- Developed and taught a monthly skills lab for the employee’s to complete as part of their employee competencies.
- Developed and completed annual competencies/evaluations for RN’s and LVN’s.
- Co-developed the LVN Clinical Ladder for the rural health clinic system and chaired the review committee.
- Served as the lead for a successful implementation of the Cerner EHR and Cerner Revenue Cycle Intent in all 37 rural health clinics.
- Monitored meaningful use and HEDIS reports for Region 2 sites and provided education to staff and providers.
- Monitored the Concurrent Medical Record Review (CMRR) report for areas of improvement.
- Developed action plans to improve the quality of care delivered.
- Monitored Region 2 clinics Quality Assessment Performance Improvement (QAPI) projects.
- Developed action plans to improve the quality of care delivered.
- Assessed, set up and trained for new clinics and acquisitions.
Team Lead/Staff RN
Kaweah Delta Medical Center
Visalia, CA
05.2004 - 08.2012
- Provided patient care for up to 8 patients.
- Evaluated staffing requirements.
- Delegated patient assignments and bed assignments.
- Served on UBC for 6 years in the Chair, Co-Chair and member of evidenced based practice and quality teams.
- Served as Co-Chair of the Maternal Child Health Nursing Practice Council.
- Co-developed and advanced the Jaundice Screening and Management Policy.
- Co-developed the Jaundice Management Algorithm.
- Co-developed the Oral Sucrose Policy.
- Co-developed the Magnesium Sulfate policy for Mother/Baby.
- Awarded the New Knowledge and Innovation Award at the Kaweah Delta Annual Nursing Banquet in 2011.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT05-2024
Bachelors of Science - Nursing
Western Governors University
Salt Lake City, UT10.2013
Associate Degree of Science - Nursing
College of The Sequoias
Visalia, CA05.2003
Skills
- Staff recruitment and retention
- Staff training and development
- Team leadership
- Multidisciplinary team collaboration
- Patient care coordination
- Patient safety protocols
- Quality and process improvement
- Clinical compliance and leadership
- Budget and supply management
Certification
- Registered Nurse, California Expires August 2025
- Public Health Nurse, California Expires August 2025
- Certified Registered Nurse Maternal Newborn Nursing Expires March 2026
- American Heart Association Healthcare Provider Expires May 2025
Accomplishments
- 4 Star Award from the California Health Collaborative for Best Practices in Breastfeeding.
- Instrumental in the Cerner EHR Mother Baby build which was completely redesigned to fit our workflows.
- Clairvia superuser from a management standpoint. Assist with testing and suggestions for workflows.
References
References available upon request.
Timeline
Director of Nursing - Maternal Child Health
Kaweah Health Medical Center
12.2022 - Current
Nurse Manager
Kaweah Health Medical Center
10.2015 - 12.2022
Nursing Manager
Adventist Health Central Valley Network
03.2012 - 10.2015
Team Lead/Staff RN
Kaweah Delta Medical Center
05.2004 - 08.2012
Bachelors of Science - Nursing
Western Governors University
Associate Degree of Science - Nursing
College of The Sequoias
Master of Science - Nursing Leadership And Management
Western Governors University