Melissa Flores
Hackensack,NJ
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
YMCA Great Bergen County Branch
New Milford, NJ
01.2026 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Senior Camp Counselor
Summer’s Fun Jr. Day Camp
New Milford, NJ
06.2024 - 08.2024
- Managed, supervised and took responsibility for daily activities of 4-6 year olds.
- Set up a classroom in the morning for coworkers and children.
- Kept the classroom organized and clean before and after activities.
- Organized interactive and team bonding exercises for the children during passing periods.
- I worked with 4-6 year olds that were on the spectrum.
- Fostered character and skill development including teamwork, listening, initiative, kindness and responsibility.
- Demonstrated leadership and teamwork with staff members and campers.
- Developed solutions for camper conflicts; taught camper's problem solving strategies.
- Communicated with parents at pick-up and drop-off.
Junior Camp Counselor
Day Camp Oratam
Harmon State Park, NY
06.2022 - 08.2022
- Managed, supervised and took responsibility for daily activities of elementary age children.
- Organized interactive and team bonding exercises for the children during passing periods.
- Fostered character and skill development including teamwork, listening, initiative, kindness and responsibility.
- Ensured group safety and health of around 20 elementary age children in the wilderness.
- Worked under sweltering heat conditions in the mountains of Upstate New York.
- Demonstrated leadership and teamwork with staff members and campers.
- Developed solutions for camper conflicts; taught camper's problem solving strategies.
Education
High School Diploma -
Hackensack High School
Hackensack, NJ06.2024
BA - Economics, Minor in Finance
Montclair State University
Montclair, NJ03.2026
BS - Economics
Bridgewater State University
Bridgewater, MA05.2025
Skills
- Fluent in English and Spanish
- CPR Certified
- Impeccable organizational and presentation skills
- Proficiency in Microsoft Office
- Customer service
- Time management
- Cash handling
- Telephone etiquette
Accomplishments
- Top 20 | Hackensack High School
- Spanish National Honor Society- President | Hackensack High School
- National Honor Society
- Seal of Biliteracy | New Jersey
- Debate Medal
- AP Scholar with distinction
- AP Scholar with honors
- Intensive Law and Trial Invitee | Stanford University
- National Student Leadership Conference Invitee | Yale University
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front Desk Receptionist
YMCA Great Bergen County Branch
01.2026 - Current
Senior Camp Counselor
Summer’s Fun Jr. Day Camp
06.2024 - 08.2024
Junior Camp Counselor
Day Camp Oratam
06.2022 - 08.2022
BS - Economics
Bridgewater State University
High School Diploma -
Hackensack High School
BA - Economics, Minor in Finance
Montclair State University
Awards/Honors
Top 20 | Hackensack High School
Spanish National Honor Society- President | Hackensack High School
National Honor Society
Seal of Biliteracy | New Jersey
Debate Medal
AP Scholar with distinction
AP Scholar with honors
Intensive Law and Trial Invitee | Stanford University
National Student Leadership Conference Invitee | Yale University