MELISSA FRIEDMAN
Boca Raton,FL
Summary
Talented Acquisition and Recruiting professional with proven skills in sourcing, screening and qualifying exceptional candidates at all levels of the organization. With unparalleled integrity and high energy while working under minimal supervision to fill a variety of roles. Proven demonstrated success in providing a superior candidate and hiring manager experience throughout the hiring process.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Lead Talent Acquisition Partner/Recruiter
UKG, Ultimate Kronos Group
05.2022 - 03.2023
- Brand Ambassador on culture, career growth and benefits of employment.
- Streamlined Sales and Pre-Sales recruitment processes by creating structured interview process designed to evaluate candidates; improved hiring efficiency by 40% and decreased time-to-hire by 30% in under 8 months.
- Optimized talent acquisition strategy by sourcing candidates from underrepresented groups, increasing diversity in new hires by 25% and improving team culture and productivity in under 6 months.
- Collaborated with HRBPs and Sales Leaders to develop strategic staffing plans and increase headcount by 15% in under 8 months.
- Led the planning and execution of a communication campaign to educate managers and employees on a new compensation program.
- Influenced focus on internal talent mobility and emerging talent across organization.
Lead Talent Acquisition Partner/Recruiter
Johnson Controls Inc.
08.2014 - 04.2022
- Structured and executed weekly status updates with hiring managers and business unit leaders to discuss recruitment strategies, job postings, and candidate interviews; increased candidate engagement by 25% and reduced time to fill by 30%.
- Managed talent acquisition process for 45+ open requisitions by leveraging Applicant Tracking System (ATS) Taleo and WorkDay.
- Forged partnerships with HR, Total Rewards, Marketing, and Payroll to streamline HR processes.
- Spearheaded hiring all exempt roles in National Accounts, Global Accounts, Government Technologies and Central Operations (sales, leadership, program management, project management, systems administrators, engineers, call center, sales support, etc.) within North America.
- Orchestrated successful hiring of 145+ candidates while maintaining 53-day fill time and ensuring 51% diversity representation: all accomplished without agency assistance.
Senior Recruiter
Bentley Channel Group Inc.
02.2012 - 08.2014
- Achieved 120% of annual sales goal by designing and implementing targeted email marketing campaigns to drive new business and increase candidate engagement.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Optimized candidate sourcing by leveraging Boolean searches to create tailored pipelines; increased candidate quality by 40% and reduced time-to-hire by 25%.
- Captured key feedback from candidates and hiring managers and used this data to construct and extend employment offers to select candidates.
Senior Recruiter
Answerquest Executive Search Inc.
08.2009 - 01.2012
- Focused on locating qualified candidates within Retail and IT/Security Sales.
- Championed candidate experience by managing communication, scheduling interviews and providing adequate feedback; reduced candidate drop-off rate by 35%.
- Secured back-to-back Presidents Club awards in 2010 and 2011; exceeded annual targets by 45% and 36% respectively, and maintained #1 rank in company.
- Surpassed sales goals by 20%+ every quarter for 2 consecutive years; established new company record for consecutive performance.
- Developed recruiting strategies to identify qualified candidates and build network.
Education
Bachelor of Science - Fashion Merchandising And Promotion
University of Arizona
Tucson, AZSkills
- WorkDay
- Visier
- Taleo
- Talent Acquisition Plans
- PCR
- Strategic Sourcing
- UKG PRO/READY
- Building Partnerships
- Talent Neuron
- Compensation Analysis
- Avature
- Workforce Planning
Certification
AIRS Certified Diversity and Inclusion Recruiter
LinkedIn Certified Professional Recruiter
Timeline
Lead Talent Acquisition Partner/Recruiter
UKG, Ultimate Kronos Group
05.2022 - 03.2023
Lead Talent Acquisition Partner/Recruiter
Johnson Controls Inc.
08.2014 - 04.2022
Senior Recruiter
Bentley Channel Group Inc.
02.2012 - 08.2014
Senior Recruiter
Answerquest Executive Search Inc.
08.2009 - 01.2012
Bachelor of Science - Fashion Merchandising And Promotion
University of Arizona
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