Melissa Fuller
Berlin,CT
Summary
Certified Energy Consultant with success in growing sales and market share profitably. Unique ability to create market opportunities though business analysis, project management and applied economics experience. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
32
32
years of professional experience
Work History
Senior Strategic Account Executive
Eversource
12.1996 - Current
- Key Liaison with strategic accounts, civic and business groups, local and state government officials
- Exceeded sales and competency goals consistently
- Solicit new business opportunities by building high quality relationships with prospects by building trust among external customers as well as internal customers
- Follows through with commitments that lead to achieving recurring annual margin
- Managed new business projects internally through collaboration with Engineering, Construction, Legal, Regulatory, Rates, Marketing and other departments
- Routinely receive excellent feedback from satisfied customers and management
- Headed special projects for executive management including new business automation and a Rapid Results team
- Capable of seeing the big picture; ability to work with processes as well as people.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Attended networking events to build relationships and identify sales opportunities.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Mentored junior account executives in best practices, improving team performance and driving professional growth.
- Negotiated contracts with clients, securing favorable terms for both parties while maximizing profitability.
- Led training sessions for new hires on strategic account management techniques, fostering a culture of knowledge sharing within the organization.
Legal Department-CIS Representative
First Union National Bank
08.1992 - 12.1996
- Performed legal title changes for personal and commercial banking accounts
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
Education
Northeast Utilities Finance Academy - Accounting And Business Management
UConn School of Business
Hartford, CT01.2012
Registered Commercial Gas Consultant - Consultant
Gas Technology Institute
Des Plaines, IL01.2008
Bachelor of Arts - Sales And Marketing Education
Post University
Waterbury, CT01.2004
A.S. Liberal Arts -
Naugatuck Valley Community College
01.2002
Skills
- Expertise in marketing, sales analysis methods and project management Effective team player and decision maker who takes initiative and solves problems creatively with ability to build strong teams Knowledgeable of business concepts, consumer behavior, and familiar with the energy industry (ie, Yankee Gas rate structure, Clean Technology) Possess excellent communication, presentation, computer and time management skills Daily coordination, integration, and planning of various company processes
- Client Relationship Building
- Account Management
- Relationship building and management
- Written and verbal communication
- Customer Service
- Strategic selling
- New business opportunities
- Customer Relations
Accomplishments
- Collaborated with a Management team and consultants in the development of the Sales Fulfillment Department.
Timeline
Senior Strategic Account Executive
Eversource
12.1996 - Current
Legal Department-CIS Representative
First Union National Bank
08.1992 - 12.1996
Northeast Utilities Finance Academy - Accounting And Business Management
UConn School of Business
Registered Commercial Gas Consultant - Consultant
Gas Technology Institute
Bachelor of Arts - Sales And Marketing Education
Post University
A.S. Liberal Arts -
Naugatuck Valley Community College