Melissa Fuller
Fort Worth
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills. Proven track record in customer service and teamwork, ensuring efficient operations and compliance with safety standards. Adept at training and mentoring, with a keen attention to detail that enhances team performance and guest satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Premium Guest Services
American Airlines
02.2015 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Air Transportation Apprentice
US Air National Guard
10.2005 - 11.2008
- Operated ground support equipment to ensure timely aircraft servicing.
- Assisted in cargo loading and unloading, maintaining compliance with safety regulations.
- Conducted pre-flight inspections to verify operational readiness of equipment and systems.
- Coordinated communication between ground crew and flight operations for efficient turnaround times.
- Trained new apprentices on standard operating procedures and safety protocols.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT07-2024
Associate of Applied Science - Paralegal Studies
Columbus State Community College
Columbus, OH09-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
- Basic Life Support Certification, American Red Cross - Expires 08/2027
Timeline
Premium Guest Services
American Airlines
02.2015 - 05.2025
Air Transportation Apprentice
US Air National Guard
10.2005 - 11.2008
Bachelor of Science - Human Resources Management
Western Governors University
Associate of Applied Science - Paralegal Studies
Columbus State Community College
Similar Profiles
Crystal Michelle BarayCrystal Michelle Baray
MSR Bank Secrecy Act - Compliance at American Airlines, American Airlines HDQMSR Bank Secrecy Act - Compliance at American Airlines, American Airlines HDQ
Sue RobinsonSue Robinson
Sr Specialist, HRIS Business Process at American Airlines, American Airlines HDQSr Specialist, HRIS Business Process at American Airlines, American Airlines HDQ
Jilleian K. Sessions-StackhouseJilleian K. Sessions-Stackhouse
Human Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQHuman Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQ
CRYSTAL FENNELCRYSTAL FENNEL
Airline-customer-service-agent/ Airline-Ramp Agent at US Airways American Airlines Piedmont AirlinesAirline-customer-service-agent/ Airline-Ramp Agent at US Airways American Airlines Piedmont Airlines
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness