Melissa gabel
cle elum,WA
Summary
Dedicated head waiter with a strong focus on guest relations, team supervision, and high-volume dining. Committed to enhancing service quality and menu presentation to drive customer satisfaction.
Experienced professional in fine dining and team leadership. Skilled in training staff on menu knowledge and safe food handling, ensuring consistent service delivery and optimal guest experiences. Prepared to leverage expertise to support exceptional dining operations.
Overview
17
17
years of professional experience
Work History
Head Waiter
Peters Inn
Packwood, WA
06.2011 - 12.2016
- Supervised dining room operations, ensuring optimal guest experience and service quality.
- Trained and mentored junior staff on menu knowledge and customer service standards.
- Collaborated with kitchen staff to coordinate timely food delivery and presentation.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Developed training materials for new hires, promoting consistent service standards throughout the team.
- Conducted regular inventory checks to ensure adequate stock of supplies and minimize waste.
Head Chef, Head Waitress, Hostes
Club Cafe
Packwood, WA
03.2000 - 06.2011
- Led culinary team to develop and execute seasonal menu offerings.
- Streamlined kitchen operations to enhance food preparation efficiency.
- Trained and mentored junior chefs in advanced cooking techniques.
- Implemented quality control standards to ensure consistency in food presentation.
- Developed cost-effective recipes that maintained flavor and presentation standards.
- Oversaw inventory management processes to minimize waste and reduce costs.
Education
High School Diploma -
Yvcc
Yakima, WA02-2026
Skills
- Menu memorization
- Guest relations management
- Menu presentation
- High volume dining
- Team supervision
- Fine-dining expertise
- Safe food handling
- Table setting
Timeline
Head Waiter
Peters Inn
06.2011 - 12.2016
Head Chef, Head Waitress, Hostes
Club Cafe
03.2000 - 06.2011
High School Diploma -
Yvcc