Melissa Galloway
AMC
Bluffdale,UT
2007
years of professional experience
Outgoing and easy to work with, a drive to succeed. Organized and motivated team player, eager to learn and jump into new challenges.
Work History
Assistant Manager
3 Years 7 Months- Supported manager in developing and executing tenant attraction strategies, contributing to increased occupancy rates.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Met with prospective tenants to show property and sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Worked with tenants to resolve concerns smoothly and with utmost professionalism.
- Facilitated lease execution for new and returning tenants, gathering essential information for background and credit checks.
- Coordinated maintenance and contractor efforts to ensure timely turnover of units after move-outs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Retail Sales Associate
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Provided support during inventory management, including restocking and counting products.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Account Executive
- Cultivated client relationships and presented tailored solutions to demonstrate how products and services fulfill specific needs.
- Engaged with customers through various networking events and marketing strategies.
- Converted leads into appointments and scheduled training sessions via phone.
- Delivered exceptional customer service and support in person and via phone to enhance customer satisfaction.
- Recruited and hired qualified candidates to fill open positions.
- Recorded and updated customer details in the database to ensure accurate records.
Training Coordinator
- Hosted orientation and training sessions to support new employees' onboarding.
- Prepared custom training course materials and presentations for in-house training.
- Developed simulations, team exercises and group discussions to increase training program engagement.
- Scheduled training sessions considering availability of classrooms, equipment, and instructors to optimize training delivery.
- Scheduled training sessions based on availability of classrooms, equipment and instructors.
- Traveled out of state to conduct training sessions for personnel at other facilities.
Education
Associate of Science - General Studies
Some College (No Degree) - Communication Studies
Skills
Problem Resolution
Team Leadership
Staff Training
Team Building
Verbal and Written Communication
Administration and Reporting
Education and Training
other,other
Timeline
Assistant Manager
AMC
01.2003 - 08.2006Read More
University of Utah
Some College (No Degree) from Communication Studies
Read More
Training Coordinator
Clarke American
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Account Executive
Center for Mgmt & Organizational Effectiveness
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Retail Sales Associate
Bath & Body Works Inc.
2003 - 2004Read More
Utah Valley State College
Associate of Science from General Studies
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