Hi, I’m
Melissa Garbutt
Brooklyn,CT
Summary
Dedicated and compassionate registered nurse with a strong background in providing high-quality patient care. Demonstrated ability to effectively assess, plan, and implement nursing interventions to promote optimal health outcomes. Skilled in collaborating with interdisciplinary teams to coordinate and deliver comprehensive healthcare services. Proven track record of maintaining accurate patient records and ensuring compliance with regulatory standards. Seeking a challenging position as a registered nurse to utilize clinical expertise and passion for delivering exceptional patient-centered care.
Overview
22
years of professional experience
Work History
Anchor Medical Associates
Triage Nurse
05.2009 - Current
Job overview
- Assessed detailed patient symptoms, recommending appropriate care or escalation when needed.
- Follows established procedures and protocols, and documents calls as required
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
- Collaborated with multidisciplinary teams to develop individualized care plans for high-risk or complex patients.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Anchor Medical Associates
Nurse Care Manager
01.2016 - 12.2021
Job overview
- In collaboration with other members of the healthcare team, responsibilities include organizing, coordinating, and providing care coordination and care management services to patients within the practice who are most at risk for health deterioration, sentinel events, and/or poor outcomes
- Streamlined workflow efficiency by collaborating with team members to optimize utilization of resources and prevent gaps in care.
- Evaluated effectiveness of care plans regularly, making necessary adjustments based on changing patient needs or status updates from other providers involved in the case management process.
- Improved patient outcomes by implementing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Collaborated with community organizations to connect patients to additional resources for further support in achieving their health goals.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Coordinated and analyzed sustainable person-centered care plans involving internal and external providers.
- Arranged transportation and documented details of discharge transition plans.
- Facilitated assessment of individual physiological, psychological, financial, cultural and family situation and coordinated social services to address individual and family needs.
- Enhanced patient satisfaction through timely communication, empathetic listening, and personalized education on health management.
Women and Infant's Hospital
Staff Nurse, Labor/Delivery/Recovery Unit
03.2003 - 12.2009
Job overview
- Provided highest quality care for the patient throughout all phases of the labor/delivery process
- Med/Surg Patient/Family education
- IV therapy
- CPR
- Phlebotomy
- NRP
- Basic Life Support
Education
Rhode Island CollegeProvidence, RI
Bachelor of Science from Nursing
01.2002
Skills
- Registered Nurse
- Patient Care Coordination
- Triage
- Pediatric nursing
- Community health
- Maternal-child health
Timeline
Nurse Care Manager
Anchor Medical Associates
01.2016 - 12.2021
Triage Nurse
Anchor Medical Associates
05.2009 - Current
Staff Nurse, Labor/Delivery/Recovery Unit
Women and Infant's Hospital
03.2003 - 12.2009
Rhode Island College
Bachelor of Science from Nursing
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