Melissa Garcia

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
• Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
• Collaborated with teachers to develop and implement individualized education plans for students with special needs.
• Assisted classroom teacher in supervising snack time and indoor and outdoor play.
• Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
• Reported on student progress, behavior, and social skills to parents.
• Provided one-on-one support to students with special needs, fostering supportive learning environment.

• Collaborated with the Leadership Team in supporting main office systems and operations
• Managed the facilities maintenance team and custodial services to ensure a safe and clean building
• Oversaw the procurement and inventory of school supplies (e.g Technology, furniture, supplies)
• Cultivated an office space and culture that is welcoming, organized, and accessible to all stakeholders including staff, learners, families, and partners
• Established and maintained successful relationships within all members of the school and building partners to drive the goals of the school community
• Launched and executed school-family events and involvement, including family nights and school tours
• Supported and coached team members on student recruitment, enrollment process, and student record systems
• Boosted school enrollment by 10% with managing the schools Social Media accounts (Instagram and Facebook).
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed day-to-day department operations with effective workflow coordination.
• Solved problems timely and effectively, ensuring customer satisfaction.

Assisted the Principal by setting up interviews, training schedules for potential employees, and onboarding paperwork

• Oversaw student transportation including arrival, dismissal, and field trips to ensure health and safety measures were followed
• Facilitated the After School Program including classroom arrangements, and partner organization services
• Guided staff in the school's emergency exit and lockdown procedures and protocols; scheduling of fire drills in accordance with state law
• Handled over 30 incoming phone calls, directing callers to appropriate personnel or providing information as needed.
• Managed confidential information with discretion, ensuring the privacy of sensitive documents.

• Warmly welcomed over 50 customers per shift, providing excellent customer service by attending to their requests
• Enhanced customer experience by taking their orders and communicating them effectively to kitchen staff
• Maintained attention to detail by ensuring all customers received their orders.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Handled cash transactions accurately, contributing to balanced daily financial reports.