Melissa Garza
Austin,TX
Summary
Energetic and motivated educated individual with extensive knowledge in various subjects. Demonstrated professionalism and a continuous learning mindset, with a focus on achieving results through strong communication and observation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly tolerant and dedicated to supporting safe growing environments. Energetic and motivated with extensive knowledge in various subjects.
Overview
2
2
years of professional experience
Work History
Ophthalmic Physician Assistant
Austin Retina Associates
10.2023 - Current
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
Behavioral Therapist
Behavioral Innovations
07.2023 - 10.2023
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Trained parents and caregivers in behavior management strategies, empowering them to support their child''s growth at home effectively.
Substitute Teacher, K-12
Kokua Education
05.2023 - 07.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Bilingual Program Coordinator
Foundation Communities
01.2023 - 04.2023
- Educated Individuals & families over our non-profit programs and tax centers.
- Developed strong relationships with local organizations to create collaborative opportunities for program expansion and enrichment.
- Organized professional development workshops for staff members to improve their understanding of cultural diversity and inclusion practices.
- Enhanced communication between English and Spanish-speaking program participants by providing accurate translations, fostering a more inclusive environment.
Bilingual Medical Scribe
Deep Scribe Inc.
08.2022 - 01.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
Education
Bachelor of Science - Psychology
The University of Texas At Austin
Austin, TX05.2023
Skills
- Observation
- Collaborative Problem-Solving
- Verbal and written communication
- Strong Communication Skills
- Adaptability in Fast-Paced Environments
- Continuous learning mindset
- Professionalism and Ethics
- Customer Service
- Critical Thinking
- Computer Proficiency
- Client Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Ophthalmic Physician Assistant
Austin Retina Associates
10.2023 - Current
Behavioral Therapist
Behavioral Innovations
07.2023 - 10.2023
Substitute Teacher, K-12
Kokua Education
05.2023 - 07.2023
Bilingual Program Coordinator
Foundation Communities
01.2023 - 04.2023
Bilingual Medical Scribe
Deep Scribe Inc.
08.2022 - 01.2023
Bachelor of Science - Psychology
The University of Texas At Austin
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