Melissa Garza
San Antonio,TX
Summary
Adept at enhancing customer experiences and sales outcomes, I leveraged expert problem-solving and teamwork skills at H-E-B Grocery. By optimizing shelf space and mentoring staff, I significantly improved operational efficiency and fostered a collaborative work environment. My analytical approach to project planning and commitment to excellence drove notable achievements in retail management.
Overview
8
8
years of professional experience
Work History
Shelf Edge Specialist
H-E-B Grocery
03.2022 - Current
- Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
- Ensured accurate pricing information by regularly updating price tags and signage according to established guidelines.
- Expedited planogram implementation by utilizing store-specific tools and equipment, reducing project completion time and minimizing disruptions to the sales floor.
- Assisted in training new team members on planogram procedures, fostering a cohesive and efficient work environment.
- Optimized store layout by collaborating with other department leads to create visually engaging cross-merchandising opportunities.
Cashier
H-E-B Grocery
03.2017 - 03.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science - Computer Engineering
The University of Texas At San Antonio
San Antonio, TX12-2027
Skills
- Coaching and mentoring
- Teamwork and collaboration
- Attention to detail
- Organizational skills
- Problem-solving abilities
- Team building
- Project planning
- Analytical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Interests
- Knitting and Crocheting
- Gardening
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Musical Instruments
Timeline
Shelf Edge Specialist
H-E-B Grocery
03.2022 - Current
Cashier
H-E-B Grocery
03.2017 - 03.2022
Bachelor of Science - Computer Engineering
The University of Texas At San Antonio
Similar Profiles
Dylan BrionesDylan Briones
Market Rep at H-E-B GroceryMarket Rep at H-E-B Grocery
Tearra Dion LivingstonTearra Dion Livingston
Cashier at H-E-B GroceryCashier at H-E-B Grocery
Jocelyn HernandezJocelyn Hernandez
Personal Shopper at H-E-B GroceryPersonal Shopper at H-E-B Grocery