Melissa Gil
White Plains
Summary
Seasoned business leader with over 20 years of experience managing daily operations, leading high-performing teams, and driving business growth. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
20
20
years of professional experience
Work History
Owner
AMG Dell
White Plains
01.2004 - 01.2024
- Directed all aspects of deli operations, including staffing, scheduling, payroll, and financial management.
- Implemented digital menu systems to modernize branding and improve customer ordering experience.
- Developed and executed marketing strategies to increase visibility and customer retention.
- Negotiated vendor contracts to maintain quality and cost efficiency.
- Supervised and trained employees, fostering a productive and customer-focused team culture.
- Established strong vendor relationships to secure favorable pricing and terms.
- Reviewed legal documents related to business operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained relationships with existing clients by providing superior customer service.
Education
Bachelor of Science - Marketing
West Virginia University
Morgantown, WV12-2015
Skills
- Business Operations
- Team Leadership
- Staff Recruitment
- Training
- Scheduling
- Customer Experience
- Client Relations
- Financial Oversight
- Budgeting
- Vendor Management
- Inventory Management
- Point-of-Sale Systems
- Lottery Systems
- Strategic Planning
- Process Optimization
- English
- Spanish
- Problem solving
- Attention to detail
- Business marketing
- Business administration
Timeline
Owner
AMG Dell
01.2004 - 01.2024
Bachelor of Science - Marketing
West Virginia University
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