Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Glikes

Gainesville,FL

Summary

Dynamic retail professional with a proven track record at Sisset's and Patio Designs, excelling in store operations and promotional planning with a strong background in retail management and business operations. Enhanced sales through innovative marketing strategies and exceptional customer relations, cultivating a loyal clientele. Skilled in cash flow optimization, driving profitability while adapting to market trends.

Successfully managed inventory control and customer satisfaction. Demonstrated leadership and problem-solving capabilities in dynamic retail environments.

Talented Owner/Sales Person with excellent marketing, customer service and facility oversight skills and more than 30 years of sales experience. Highly effective and comfortable working with people at all levels in any organization. I'm a team player!

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

37
37
years of professional experience

Work History

Retail Store Owner/Sales Associate

Sisset's...A Fun Twist on Home & Patio
01.2012 - 07.2023
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed comprehensive marketing strategies to attract new customers and retain existing ones.
  • Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
  • Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.
  • Enhanced employee performance through the implementation of regular training programs and clear communication of expectations.
  • Adapted quickly to changing market conditions by staying informed about industry news, competitor activities, and consumer behavior shifts in real-time fashion retail trends.
  • Implemented effective inventory management systems to reduce stockouts and overstock situations.
  • Increased customer satisfaction by implementing innovative store layout and design.

Retail Store Owner/Sales Associate

Patio Designs/Greenery Square
02.1986 - 05.2007

Please see Job Description under "Sisset's" heading.

Education

Bachelor of Science - Advertising

University of Florida
Gainesville, FL

Skills

  • Store operations
  • Merchandise planning
  • Promotional planning
  • Local marketing
  • Relationship building
  • Customer relations
  • Operations management
  • Client service
  • Staff management
  • Sales leadership
  • Market trend awareness
  • Cash flow optimization

Timeline

Retail Store Owner/Sales Associate

Sisset's...A Fun Twist on Home & Patio
01.2012 - 07.2023

Retail Store Owner/Sales Associate

Patio Designs/Greenery Square
02.1986 - 05.2007

Bachelor of Science - Advertising

University of Florida
Melissa Glikes