Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Godwin

Streator,IL

Summary

Adept at maintaining high safety and efficiency standards, I leveraged my attention to detail and multitasking abilities at Green Thumb Industries to enhance team productivity and order fulfillment accuracy. My experience as a General Manager honed my customer service and leadership skills, driving significant operational improvements without compromising on professionalism or safety. Working as a correctional officer developed my ability to problem solve and showed me the importance of maintaining professional work relationships.

Overview

12
12
years of professional experience

Work History

Lead Order Fulfillment Technician

Green Thumb Industries
05.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Built and updated a running schedule to pick orders in a queue.
  • Tracked productivity of employees in order to set further goals and improvements.

Correctional Officer

Illinois Department of Corrections
10.2018 - 04.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts. Supervised up to 100 individuals at any given time.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

General Manager

Subway
08.2012 - 10.2018
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff .
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Streator Township High School
Streator, IL
06.2014

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Written/Verbal Communication
  • Troubleshooting
  • Microsoft Office

Timeline

Lead Order Fulfillment Technician

Green Thumb Industries
05.2023 - Current

Correctional Officer

Illinois Department of Corrections
10.2018 - 04.2020

General Manager

Subway
08.2012 - 10.2018

High School Diploma -

Streator Township High School
Melissa Godwin