Melissa Godwin
Streator,IL
Summary
Adept at maintaining high safety and efficiency standards, I leveraged my attention to detail and multitasking abilities at Green Thumb Industries to enhance team productivity and order fulfillment accuracy. My experience as a General Manager honed my customer service and leadership skills, driving significant operational improvements without compromising on professionalism or safety. Working as a correctional officer developed my ability to problem solve and showed me the importance of maintaining professional work relationships.
Overview
12
12
years of professional experience
Work History
Lead Order Fulfillment Technician
Green Thumb Industries
05.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Built and updated a running schedule to pick orders in a queue.
- Tracked productivity of employees in order to set further goals and improvements.
Correctional Officer
Illinois Department of Corrections
10.2018 - 04.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts. Supervised up to 100 individuals at any given time.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
General Manager
Subway
08.2012 - 10.2018
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff .
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Streator Township High School
Streator, IL06.2014
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Microsoft Office
Timeline
Lead Order Fulfillment Technician
Green Thumb Industries
05.2023 - Current
Correctional Officer
Illinois Department of Corrections
10.2018 - 04.2020
General Manager
Subway
08.2012 - 10.2018
High School Diploma -
Streator Township High School