Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Selena Shimp

Quinton,NJ

Summary

Results-driven Order Fulfillment Lead with expertise in customer focus, supply chain optimization, and problem-solving. Committed to enhancing demand management and driving continuous improvement.

Overview

8
8
years of professional experience

Work History

Order Fulfillment Lead

John Crane
Swedesboro, NJ
01.2026 - Current
  • Serves as primary point of contact for and liaison for Sales & Aftermarket, supply chain and manufacturing.
  • Collaborate with Supply Chain and Manufacturing to establish schedules and plans that allocate available resources to best client customer needs.
  • Coordinate and support global standardization, including KPIs, SOPs, and planning tools, etc. working with the regions to drive performance improvements and implement scalable business processes
  • Tight relationship with Black Belt Team to expand Continuous Improvement projects
  • Create and drive continuous improvement of world-class demand management
  • Business system excellence, (SAP / QAD)
  • Coordinate with stakeholders to troubleshoot and resolve workflow bottlenecks, assist in the resolution of key supply/demand and service issues
  • Notify Planning and Manufacturing teams of significant forecast or capacity changes in a timely basis
  • Assist with the coordination, facilitation, and documentation of regularly scheduled planning meetings
  • Monitor the demand plan performance throughout the month to provide detailed input to Sales, Operations, Finance and Supply Chain.

Customer Service Representative

John Crane
Swedesboro, NJ
01.2022 - 12.2025
  • Receiving, entering, and acknowledging purchase orders from customers using ERP QAD
  • Conducting quotes by researching material availability and confirming with suppliers on material unavailability using SAP C4C
  • Keeping an open order report for multiple customers and providing statuses on orders
  • Supporting eCommerce iportal for the company by granting access to distributors and colleagues as well as training new authorized distributors on use of the iportal
  • With the previous knowledge of planning, being able to fill in for planning department when planners are out of office by running benches/reports for orders that dropped in after MRP runs
  • Releasing work orders to machine shop/production floor and keeping track of capacity and manpower within the machine shop utilizing Lean Kit

• Conducting cycle counting and fixing location on hand discrepancies

Production Group Leader

OMEGA Engineering Inc.
Swedesboro, NJ
01.2020 - 01.2022
  • Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance
  • Monitored and evaluated teams, identifying, and targeting opportunities for improvement
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Cultivated professional working relationships with peer and supervisors
  • Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Streamlined operations realizing significant improvement in production flow

Production Scheduler/Production Planner

OMEGA Engineering Inc.
Swedesboro, NJ
01.2018 - 01.2020
  • Scheduled for multiple work areas
  • Utilized Playbooks and Standard Work to create Scheduling Form to easily use as guides, and/or handoff to leadership areas
  • Planned orders for multiple areas as well as ran workbenches
  • Worked with customer service to push out, cancel, break up order lines and pull in jobs
  • Schedule to TAKT and met OTS/OTD
  • Worked closely with leadership to meet OTS, TAKT and ensure schedule that has been set, is executable
  • Ensuring material is available for scheduled jobs
  • Utilizing the schedule tool that was created in Power BI to have better visibility of customer first and CTB (clear to build)
  • Consistently met production goals and formed actions plans to constantly raise the bar to higher standards
  • Resolved accuracy issues by implementing software to pinpoint areas of weakness and address concerns

Education

No Degree - Financial Management & Business Administration

Goldey-Beacom College
Newark, DE

High School Diploma -

Pennsville Memorial High School
Pennsville, NJ
06-2016

Skills

  • Data management
  • Customer focus
  • Accelerating order fulfillment
  • Order management
  • Demand forecasting
  • Team collaboration
  • Supply chain optimization
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Detail-oriented

Interests

  • Backpacking and Hiking
  • Road Trips
  • Kayaking
  • Camping
  • Cooking
  • Baking

Timeline

Order Fulfillment Lead

John Crane
01.2026 - Current

Customer Service Representative

John Crane
01.2022 - 12.2025

Production Group Leader

OMEGA Engineering Inc.
01.2020 - 01.2022

Production Scheduler/Production Planner

OMEGA Engineering Inc.
01.2018 - 01.2020

No Degree - Financial Management & Business Administration

Goldey-Beacom College

High School Diploma -

Pennsville Memorial High School