Humberto Jasso
Dunn
Summary
Results-driven fulfillment professional with extensive experience in overseeing inventory management, order processing, and logistics coordination. Known for strong team collaboration and delivering consistent, high-quality outcomes. Skilled in problem-solving and adapting to changing demands, ensuring optimal efficiency and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Order Fulfillment Lead
Lowe's Home Improvement
Erwin, NC
03.2023 - Current
- Oversaw daily fulfillment operations to ensure timely product delivery and customer satisfaction.
- Trained and mentored team members on best practices for inventory management and order processing.
- Implemented process improvements that enhanced efficiency in picking, packing, and shipping procedures.
- Managed inventory levels, ensuring accuracy in stock counts and minimizing discrepancies.
- Maintained knowledge of current promotions and sales to provide accurate information.
Helper/Installer
Custom Cabinet Specialties
Elmwood, LA
07.2019 - Current
- Assisted in installation of custom cabinetry, ensuring quality craftsmanship and adherence to client specifications.
- Set up tools and equipment for installations, maintaining safety standards and operational readiness.
Loader and Unloader
RMS | Rooms to Go
Dunn, NC
10.2021 - 06.2023
- Organized warehouse inventory to optimize space and improve accessibility.
- Collaborated with team members to streamline loading processes, enhancing workflow efficiency.
- Trained new employees on safety protocols and proper handling techniques.
- Monitored stock levels, notifying management of discrepancies or shortages promptly.
- Inspected incoming and outgoing shipments for accuracy and quality control.
Sales Associate
Home Depot
Pasadena, TX
09.2018 - 03.2019
- Managed inventory levels, ensuring stock availability and minimizing discrepancies.
- Trained new associates on store procedures and customer service best practices.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Managed customer inquiries and provided product recommendations to enhance shopping experience.
Inspection
Houston Plating & Coatings
South Houston, TX
07.2017 - 06.2018
- Inspected parts with inspection criteria sheet to submit to quality department.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Documented daily inspection activities by taking photos and filling out inspection reports.
Sales Associate
DO IT BEST HARDWARE
Pasadena, TX
02.2016 - 06.2017
- Trained new sales associates on product knowledge and customer service best practices.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Resolved customer concerns efficiently, promoting satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in inventory management, ensuring stock levels met customer demand.
Education
High School Diploma -
Triton High School
Skills
Order Fulfillment (4 Years)
Microsoft Office / Microsoft Outlook / Microsoft Teams / Microsoft Word (5 Years)
Supervising Experience (4 Years)
Electric Pallet Jack / Pallet Jack (4 Years)
Shipping & Receiving (6 Years)
Cash Register (5 Years)
Customer Service (8 Years)
Communication Skills (10 Years)
Packaging (8 Years)
Forklift Operator (10 Years)
Sales (7 Years)
Team Management (6 Years)
Warehouse Experience (8 Years)
Computer Skills (5 Years)
Order Picker & Order Pulling (5 Years)
Leadership (4 Years)
Load & Unload (5 Years)
Good Time Management (7 Years)
Certification
Driver's License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Order Fulfillment Lead
Lowe's Home Improvement
03.2023 - Current
Loader and Unloader
RMS | Rooms to Go
10.2021 - 06.2023
Helper/Installer
Custom Cabinet Specialties
07.2019 - Current
Sales Associate
Home Depot
09.2018 - 03.2019
Inspection
Houston Plating & Coatings
07.2017 - 06.2018
Sales Associate
DO IT BEST HARDWARE
02.2016 - 06.2017
High School Diploma -
Triton High School