Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

RASHA WASHINGTON

Villa Rica,GA

Summary

Professional Objective: Pursuing the opportunity to enhance career and maximize skill set to the fullest. Reliable and highly skilled in order fulfillment. Hardworking with excellent troubleshooting abilities and workplace focus. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Order Fulfillment Lead

Wal-Mart Logistics
03.2022 - Current
  • Responsible for overseeing 10 or more employees with day-to-day operations.
  • Ensure that all orders are processed and shipped in timely manner.
  • Monitor performance and make sure employees are working efficient.
  • Supervised and trained new employees
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Resolve any issues that may arise during fulfillment processes with customers.

Regional Utility Associate/QC

Walmart RREW Atlanta
12.2019 - 02.2022
  • Picked full and partial case order selections using handheld tablet and RF scanner from pick list generated using Control Tower and REP software Stage, move and load pallets within warehouse using RC/RM stand up forklift and power pallet jack.
  • General warehouse duties including stocking, maintaining inventory levels of depleted floor items Create scannable lpn barcode, label and palletize items to be inspected and cleared for loading by Audit team with no mispicks
  • Perform visual inspections of items to ensure order is 100% correct of requested items are undamaged, and ready to Audit
  • Perform work required in timely manner and maintain adequate production in order to meet daily pick schedules and customer commitments Performed T-Rap and store return function on unused remodel merchandise returned for project credit Assisted inbound with unloading/receiving pallets into REP and Control Tower software utilizing hand held RF scanner Quality Control research of problematic items online using Pulse software to determine correct destination of item(s) Perform manual slot reviews and cycle counts of pulled products off shelf using Control
  • Tower inventory software
  • Comfortable presenting information through various communication channels including telephone, email and social media.
  • Skilled at working independently and collaboratively in a team environment.

Picker/ Packer

Staffing Alternatives
05.2018 - 12.2018
  • Picked full and partial case order selections using RF scanner from pick list generated using inventory control software
  • Perform Quality Control inspections of items to ensure order is 100% correct of requested items are undamaged and ready to load.
  • Pulled orders quickly to maintain demanding productivity goals
  • Scanned and verified UPC codes for all products to aid in identification
  • Conducted periodic inventory audits to verify accuracy
  • Established and maintained positive relationships with customers and vendors through excellent customer service

Customer Service Representative

Copy Technologies
01.2010 - 07.2017
  • Processed customer service orders promptly to increase customer satisfaction.
  • Updated account information to maintain customer records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Operated 8 multi-line telephone system to answer and direct high volume of calls.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled customer inquiries and suggestions courteously and professionally

Deli Associate/Cap Team I

Walmart Supercenter
04.2016 - 08.2016
  • Created cleaning rotation schedule to adhere to Walmart cleaning SOPs for kitchen/dining areas for health inspections Interacted with deli customers to fulfill hot/cold food orders.
  • Floated to different departments Unload General Merchandise trucks and re-palletize according to department.
  • Operate manual and electric pallet jacks to move bulks merchandise on to sales floor for stocking.

Education

High School Diploma -

Lithia Springs High School
07.1998

Some College (No Degree) - Bachelor Admin.

Strayer University
Douglas, ND

Skills

  • Maintain Records
  • Inventory Recordkeeping
  • Serve Customers
  • Motivated Team Player
  • Warehouse Fulfillment
  • Microsoft Office
  • Forklift Operation
  • Accurate Order Fulfillment
  • Production Efficiency
  • Process Payments
  • Daily Logs

Timeline

Order Fulfillment Lead

Wal-Mart Logistics
03.2022 - Current

Regional Utility Associate/QC

Walmart RREW Atlanta
12.2019 - 02.2022

Picker/ Packer

Staffing Alternatives
05.2018 - 12.2018

Deli Associate/Cap Team I

Walmart Supercenter
04.2016 - 08.2016

Customer Service Representative

Copy Technologies
01.2010 - 07.2017

High School Diploma -

Lithia Springs High School

Some College (No Degree) - Bachelor Admin.

Strayer University

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RASHA WASHINGTON