Melissa Goff
Myself
Coweta,OK
32
years of professional experience
Reliable and organized professional with extensive experience in the hospitality industry. Demonstrates strong communication and multitasking abilities while ensuring efficient service and guest satisfaction. Ready to contribute to a positive team environment.
Work History
Beverage Cart Server/Wait Staff Member/Host
3 Years 7 Months- Delivered prompt beverage service to golfers, enhancing overall customer experience.
- Managed inventory effectively, ensuring stock levels met demand throughout shifts.
- Collaborated with kitchen staff to coordinate food and beverage orders seamlessly.
- Maintained cleanliness and organization of cart and serving equipment for efficiency.
- Trained new team members on proper serving techniques and customer interaction standards.
- Handled cash transactions accurately, ensuring accountability in daily sales reports.
- Resolved customer inquiries and concerns swiftly, fostering a welcoming environment.
- Provided knowledgeable recommendations on menu items, improving guest satisfaction.
- Developed rapport with regular customers, fostering a positive atmosphere that encouraged repeat business.
- Assisted in training new Beverage Cart Servers, sharing best practices for efficient service and sales success.
- Designed and facilitated popular events to enhance member engagement and community interaction.
Homeschool Educator
23 Years 2 Months- Designed and implemented customized learning plans to address unique needs of seven individual students.
- Coordinated extracurricular activities
- Adapted curriculum materials based on evolving educational standards and student interests.
- Mentored students in critical thinking, problem-solving, and self-directed learning strategies.
- Integrated technology tools to facilitate interactive learning experiences and resources.
- Adapted teaching methods and lesson plans to changing student needs.
- Monitored student progress through regular assessments and feedback sessions.
- Supported social development through group activities such as co-op classes or community service projects within the homeschool community.
Data Entry Clerk
4 Years 8 Months- Followed established procedures to enter and process data correctly.
- Trained new staff on data entry protocols and software systems for seamless onboarding.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
Education
- Business Administration
- Business Administration
Skills
Excellent customer service
Patience and tolerance
Reliability and punctuality
Professional appearance
Salesmanship
Flexible schedule
Reliability
Excellent communication
Teaching strategies
Lesson planning
Multitasking Abilities
Organizational skills
Timeline
Beverage Cart Server/Wait Staff Member/Host
The Golf Club of Oklahoma
03.2023 - CurrentRead More
Homeschool Educator
Myself
08.2003 - CurrentRead More
Data Entry Clerk
State Farm Insurance Inc
04.1994 - 12.1998Read More
University of Oklahoma
from Business Administration
Read More
Tulsa Community College
from Business Administration
Read More