Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mckenna Panos

Hubert,NC

Summary

Dynamic and reliable beverage cart attendant and server with a proven track record at Crystal Coast Country Club, enhancing revenue through effective upselling and exceptional customer service. Skilled in employee training and problem-solving, I thrive in high-pressure environments while maintaining cleanliness and sanitation standards, ensuring a welcoming atmosphere for all guests.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Beverage Cart Attendant, Server, and Event Staff

Crystal Coast Country Club
05.2025 - 08.2025
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Managed opening and closing duties by restocking items on cart and reconciling cash drawer.
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
  • Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.

Host and Server Assistant

Flipperz Family Bar and Grill
02.2024 - 09.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Swansboro High School
Swansboro, NC
06-2024

No Degree - Human Factors Psychology

Embry-Riddle Aeronautical University
Daytona Beach, FL
04-2027

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Cleanliness and sanitation
  • Efficient work habits
  • Brand representation
  • Employee training
  • Problem-solving abilities

Accomplishments

First Place NCHSAA Women's High Jump State Championships

Certification

OSHA CERTIFICATION- 10-HOUR GENERAL INDUSTRY SAFETY AND HEALTH

Timeline

Beverage Cart Attendant, Server, and Event Staff

Crystal Coast Country Club
05.2025 - 08.2025

Host and Server Assistant

Flipperz Family Bar and Grill
02.2024 - 09.2024

High School Diploma -

Swansboro High School

No Degree - Human Factors Psychology

Embry-Riddle Aeronautical University

Similar Profiles

CREATE PROFILE
Mckenna Panos