Melissa Golsonel
New York
Summary
My name is Melissa Golsonel, and I prefer to go by Mel. I am a 20-year-old motivated and outgoing professional with over a year and a half of experience in retail, food service, and childcare. I graduated from a college preparatory high school with a 3.3 gpa. I am known for delivering excellent customer service, being a reliable team player, and maintaining a positive attitude in fast-paced environments. Through early responsibility in babysitting and customer-facing roles, I have developed strong communication skills, creativity, and a passion for helping others.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Sales Associate
Nordstrom
New York
06.2025 - Current
- I provide personalized customer service by assisting clients in selecting footwear that fits their style, comfort, and needs. I maintain strong product knowledge to recommend brands and styles, process transactions accurately, and support sales goals. I also build relationships with customers through follow-ups and styling suggestions while maintaining an organized sales floor, restocking merchandise, and collaborating with team members to create a welcoming and high-quality shopping experience.
Barista
Starbucks
New York
08.2023 - 12.2024
- I was responsible for delivering exceptional customer service by warmly welcoming guests, taking orders, and personalizing each customer’s experience as part of the night team. I prepared high-quality beverages and food items according to Starbucks standards while maintaining a clean and organized workspace and following all health and safety guidelines. I also operated the register, handled transactions accurately, restocked supplies, and collaborated with team members to support store operations and create a welcoming environment for customers.
Sales Associate
Foot Locker
New York
08.2022 - 01.2023
- I provided outstanding customer service by engaging with guests, understanding their needs, and recommending products to enhance their shopping experience. I maintained a clean and organized sales floor, restocked merchandise, and ensured displays were visually appealing and up to brand standards. I also operated the register, processed transactions accurately, and worked collaboratively with team members to meet sales goals and create a welcoming retail environment.
Education
Manhattan Hunter Science High School
New York, New YorkSkills
- team leadership
- customer engagement
- collaboration
- creativity
- Time management
- problem-solving
- attention to detail
- critical thinking
- product knowledge
- food safety
- multitasking
- sales technique
- Cash handling
- adaptability
- customer retention
- Organization
Languages
English
Full Professional
Timeline
Sales Associate
Nordstrom
06.2025 - Current
Barista
Starbucks
08.2023 - 12.2024
Sales Associate
Foot Locker
08.2022 - 01.2023
Manhattan Hunter Science High School